Top Documentation Tools for 2024

Technical writers need documentation tools to help them write their documentation. There are a range of tools out there with the features you need to publish the best content. Create a simple knowledge base with any of the following tools and provide help to your users, whether they are internal or external.?

These top documentation tools all provide features that increase the quality of your documentation. From AI to smart editors, documentation tools are inescapably essential for your documentation writing process. We’re going to take a look at some of the top three as rated by Capterra.?

Top Documentation Tools

Document360?

Document360 is a knowledge-based software tool designed to create software documentation, standard operating procedures, and user manuals. It helps you manage all these documents on one platform. You can choose between the WYSIWYG editor and Markdown editor for your documentation. Ask Eddy to deliver answers five times faster than traditional search in a ChatGPT style format, including source links.?

Best Feature

Document360's Eddy AI revolutionizes your documentation workflow with robust automation tools. Central to this is the AI Writer, which simplifies content creation, enabling you to draft clear and thorough articles effortlessly. The platform's intelligence can also automate the generation of SEO-optimized titles and meta descriptions. Wid Eddy, you can easily add contextual FAQs and business glossaries to your articles. These features work together to anticipate reader questions and clarify complex terminology, making your documentation more user-friendly and comprehensive.

Source

User review from Capterra

After extensive research for a knowledge base to support our software product, we unanimously landed on Document360. I spent over two months predominately testing Paligo, MadCap Flare, and Document360. Even though the learning curve isn't steep, the product is robust enough to cover more than just content design and management. The Document360 team tirelessly supports their product in a professional and friendly manner. They are always available to help with even the smallest issue.?

Cynthia, Capterra

MadCap Flare

MadCap Flare is a help authoring tool that provides multi-channel publishing for your documentation. With a steep learning curve, Flare provides a platform for best-in-class technical writing software to maximize content reuse and streamline the creation of technical documentation. The theory behind Flare is to write once and publish anywhere, from the?web to print, to desktop, and mobile. Flare handles all of your documentation, no matter what platform.?

Best Feature

The best feature of Madcap Flare is managing your content development workflow, from importing and content creation to subject matter expert contribution and review to multi-channel publishing, translation, and integrated cloud-based workflows. Flare is much more than a technical documentation platform because you can manage publishing end-to-end.

User review from Capterra

Flare allows for nearly limitless options for content output and organization. This makes maintaining print and web media, and even tablet and mobile versions of the same, easy and seamless. As a bonus, you really don't NEED to understand how XML, HTML, or JavaScript work to make help materials that use these languages. Once you learn Flare's user interface, which is set up very similar to many word processors I could name, authoring is simple.

Kristin, Capterra

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GitHub

GitHub is a leading AI-powered developer platform that allows you to create wikis for every project. Although primarily used for software, you can build documentation on GitHub to document your code using GitHub Projects. This is a project management tool that works alongside your code. In the wiki, contributors can easily adjust your documentation either locally or on the web.?

Best Feature

GitHub’s best features are its coding repository and AI Copilot, which allow you to be smart about creating code. GitHub makes it easy to manage software development as a team with access permissions, issues, and comments, enhancing collaboration across the board. GitHub’s AI tool, Copilot, gives you suggestions for entire functions right inside the editor, making it easier than ever to code inside GitHub.?

User review from Capterra

With GitHub, I can quickly sync my code and documents between devices and seamlessly pick up where I left off. If I ever make a mistake and need to go back to previous versions of my slides or code, I can quickly restore them with excellent versioning features. For my students, it is very freeing knowing that every project or problem that we solve during class will be immediately available to them right after class. It helps them concentrate on learning and understanding the programs instead of copying everything to their computers.

Omar, Capterra

Conclusion

There is a plethora of tools out there to help technical writers with their documentation needs. From Help Authoring Tools to knowledge bases to coding platforms, you can write and publish your documentation easily. GitHub allows you to create wikis, Document360 is entirely devoted to documentation, and MadCap Flare is an end-to-end publishing platform. Writing documentation has never been easier with these top documentation tools.?

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