Top Contact Center Events To Attend In 2024

Top Contact Center Events To Attend In 2024?

In 2024, several notable meetings are scheduled to take place, offering insights into CX, digital transformation, and innovation. Here's a roundup of some major CX conferences for 2024:

Customer Contact Week Australia and NZ (CCW Australia and New Zealand)

• Date: February 28 – March 01, 2024
• Location: Australia
• Focus: Overcoming challenges in talent recruitment, technological integration, and resource limitations to drive customer satisfaction.

STRATéGIE CLIENTS

• Date: March 26 – 28, 2024
• Location: Paris
• Highlights: Thousands of industry professionals, exhibitors, keynotes, workshops, and exhibits for learning from industry leaders.

Customer Contact East

• Date: April 07 – 10, 2024
• Location: Florida
• Features: Real-world examples and insights on the future of customer care in an interactive setting.

Customer Contact Week Las Vegas

• Date: June 03 – 06, 2024
• Location: Las Vegas
• Content: Workshops, breakout sessions, and presentations from CX thought leaders, providing networking opportunities.

Customer Engagement Transformation Conference

• Date: June 12, 2024
• Location: London
• Objective: Equipping attendees with tools and insights for successful long-term customer engagement strategies.

CX North America

• Date: June 17 – 20, 2024
• Location: Nashville
• Hosted by: Forrester
• Focus: Scaling the CX function and embedding customer insights across the ecosystem for consistent business value.

CX EMEA

• Date: June 25 – 26, 2024
• Location: London
• Offerings: Latest research, frameworks, hands-on guidance, and industry best practices for CX, marketing, and digital professionals.

Customer Experience 2024

• Date: July 15 – 17, 2024
• Location: Nashville
• Organized by: Frost & Sullivan Executive MindXchange
• Purpose: Providing tools, insights, and relationships to execute customer experience strategies.

Customer Contact Week Europe (CCW Europe)

• Date: October 07 – 09, 2024
• Location: Amsterdam
• Highlights: Thought leadership, product demos, interactive discussion groups, and networking opportunities over three days.

ICMI Contact Center Expo & Conference

• Date: October 21 – 24, 2024
• Location: Orlando
• Inclusions: Sessions, roundtables, resources, and networking opportunities covering the latest industry topics and essential areas.

Get insights into more such events happening across the globe in this blog.?

Check it out!

https://vsynergize.com/blog/top-contact-center-events-to-attend-in-2024/