Top Chipotle Exec. Reveals The Secret To Their Corporate Culture & Engaged Workforce
Jacob Morgan
Keynote Speaker, Professionally Trained Futurist, & 5x Author. Founder of "Future Of Work Leaders" (Global CHRO Community). Focused on Leadership, The Future of Work, & Employee Experience
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In today's episode, I speak with Scott Boatwright, the Chief Operating Officer at Chipotle. Scott is responsible for over 110,000 employees across 3200 stores, and he shares his journey of transforming Chipotle into a brand that is not only loved by its customers but also its employees.
Scott talks about the importance of maintaining the freshness and quality of Chipotle's food, which involves a complex process of preparing fresh ingredients from scratch every morning in every single restaurant. He also discusses the changes he implemented to ensure food safety and improve operations, such as introducing a zero-tolerance policy for the wellness check of employees and establishing role clarity within the organization.
Scott also shares his strategies for attracting and retaining talent in an industry known for high turnover rates. He emphasizes the importance of offering industry-leading wages and benefits, including mental, physical, and financial health benefits. One of the standout benefits he mentions is Chipotle's commitment to education, offering to pay for employees' college education.
In this episode, you will learn:?
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1 年Good use of emotions has been seen as a prerequisite for effective leadership. ??
farming. at I am self employment
1 年go on
thank you for sharing
Human Resources Manager at Hedgeway Group
1 年Great share
Media Training Expert & Managing Director at DIKT GmbH, Communications Consulting
1 年Scott's measures at Chipotle Mexican Grill are truly impressive, emphasizing their commitment to being an employer of choice. The zero tolerance wellness check policy ensures a healthy work environment, while three days of paid sick time for all employees shows genuine care. These initiatives have positively transformed the work culture, setting Chipotle apart in the industry. Kudos to Scott and the team for prioritizing employee well-being! #EmployeeWellbeing #WorkplaceCulture #EmployeeFirst #Kommunikationsprofi