Top 5 Tips for Managing a Remote Virtual Assistant
I’m always happy to pass on great info...and this is a great one! I’ve included a few snippets below lifted from the full article...
Like any new hire, until you actually start working with someone it’s hard to know their level of productivity, effectiveness and overall attitude towards work. With a virtual employee, it can be even harder.
Here are my top 5 tips for managing an overseas virtual assistant.
1. Use a time management software
Using a time management software, like Toggl, Hubstaff or Time Doctor, can provide a number of different oversight functions. Some tools can show you which websites or apps your VA is using and for how long. You can see how your assistant is allocating their time between certain projects or tasks. Or you can view screen or camera shots of their work at regular intervals so you can monitor them like you would in an office setting.
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2. Use an instant messaging system to communicate
When working remotely with someone, having a reliable, effective means of communication is vital. Many people make the mistake of relying solely on email – and that is just not going to cut it. At a minimum, you should adopt an instant messaging tool like Whatsapp or Telegram so you can communicate with your VA in real time.
3. Give EXTREMELY clear task instructions
Most of the time, when you’re working with an overseas virtual assistant, it’s likely that English is not their first language. If you hire well, you’ll still be working with someone who has exceptional English skills – but cultural differences and fear of getting it wrong usually results in most assistants doing exactly what is told of them. Anything left in a ‘grey area’ will open yourself up for confusion and time wasted in clarifying instructions or addressing errors due to poor communication.
Do you need more detail on this subject? Head on over to the full article here for more ideas and perspective. Afterwards, why not drop me an email to share your thoughts?[email protected] .
Insightful! Thanks.