Top 5 Strategies to Reduce Oracle Support Fees

Top 5 Strategies to Reduce Oracle Support Fees

Reducing Oracle Support fees can be a challenge for organizations. Notably, Oracle has implemented an 8% year-on-year increase in support fees, initially introduced as a one-time adjustment due to inflation.

This increase has become a standard practice, with Oracle leveraging it to encourage customers to transition to Oracle Cloud or to renew their Unlimited License Agreements (ULAs).

5 most common paths to reducing Oracle Support Fees

1. Opt for Third-Party Support for Oracle Applications: Ideal for organizations utilizing Oracle applications that do not require immediate security updates. This option can provide a cost-effective alternative to direct Oracle support, especially for legacy versions.

2. Seek Third-Party Support for Oracle ULAs: For those with certified Oracle ULAs, particularly if you possess unused licenses or are burdened by excessive support fees, third-party support emerges as a viable solution. If your ULA is uncertified, we can help you successfully certify it.

3. Negotiate Multi-Year Support Renewals: Oracle typically proposes an 8% annual increase in support fees. However, by committing to a multi-year renewal, organizations can negotiate this increase down to 0%.

4. Leverage OCI Commitments: If your organization is investing in Oracle Cloud products, use any existing Oracle Cloud Infrastructure (OCI) commitments to negotiate a 0% increase in support renewals, aligning cloud and support cost strategies.

5. License Optimization: A staggering 30% of licenses are found to be unused during licensing assessments. By accurately identifying necessary licenses and terminating redundant ones, organizations can significantly reduce their support fees.

How Redress Compliance Can Help

  • Evaluate your Oracle strategy and roadmap.
  • Review contractual agreements to identify impediments.
  • Present a detailed list of strategies to reduce Oracle support fees

For assistance in navigating these challenges and to learn more about how Redress Compliance can support your efforts to optimize Oracle support costs.

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