Top 3 Tools Every Supplementer Needs

Top 3 Tools Every Supplementer Needs

If you're a contractor, you know how important tools are... 

When I started my career as a third party Supplementer for hire in 2010 I had barely any tools at my disposal. 

EagleView measurements was only a couple years old and the product was in its infancy. 

Most of my supplements were relied on either really rudimentary drawings from sales reps, or the sketch from the original Xactimate scope. 

Thank God for progress! 

Today there are countless tools and more are coming that make our job so much easier and these tools are massively important to helping adjusters justify our supplement requests. 

I’m going to give you my top 3 tools. These are the tools I love to use and that have proven to make our job easier. 

  1. CompanyCam - Tons of contractors have really jumped on this platform and for good reason. The platform makes taking photos easy, quickly, and mostly way more enjoyable (which enjoyment translates to more usage of the product). I enjoy using CompanyCam. It’s smooth puts the photos where I need them, and creates amazing photo reports. I love that your whole team can be on it and easily document, tag and communicate photos. Photos are by far the most important element for supplementing. Take as many as you can and you’ll start seeing those supplement cycle times come down. If you want to try CompanyCam for free for 30 days go to CompanyCam.com/AOTS
  2. RestorationAI - So this tool is pretty amazing yet so underused. Frankly I had to learn about and see it in action before I saw it’s true value. Waste factor guidelines that dictate the way waste factors are calculated are so wrong. This tool fixes that in many ways. You simply put in the dimensions of the roof, and it provides a comprehensive, 4 page report showing all the dimensions and conclusively showing why bundling waste is wrong. You and I know that the starter and ridge are completely different items, but this tool is 3rd party verification, not my opinion. This in my opinion is the teeth you need to get these approved quickly. This tool lets the desk adjuster justify them paying for what we truly need. You need to try this on a few claims and see what happens. May be surprised at the results! You can demo this tool out at www.restorationai.com 
  3. Insurance Claim Guide - I might be a little self serving with this one but I do believe that it makes a huge difference. I always had trouble with sales reps not positioning the customer the right way. I wanted to make sure that policyholders understood the process and were aware of what their options were throughout the claims process. I found out that this information was really hard to find! So I wrote a quick guide to help homeowners out. This booklet is one of the easiest ways to give your customers valuable information, and position them to better help themselves in this process. If you want to check out the book and order a couple (there are volume ordering discounts) go to https://www.blurb.com/b/9541812-property-insurance-claim-guide 

There are more tools out there, and I try to make sure that I am getting you the best tools you can use. I spend hours demoing products, trying stuff out and if the product doesn’t really work, I won’t recommend it. The stuff I’m showing you today works. It drastically changes the percentage of increase in your claims, as well as decreases the supplement cycle time. So more money, faster. That’s the goal. 

Check them out, and if you have some good tools I need to check out, just let me know! 

Hopefully this helps! 

-John 

PS- I do demo these products (and more) on my online supplement training platform which you can join for practically free if you wanted to (it’s donation based). To learn more about that go to www.onlinesupplementtraining.com

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