Top 3 Biggest Challenges in Offshoring

Offshoring comes with a set of challenges that each outsourcing company must solve. In this weekly article, we’ll explore 2 of the biggest challenges in offshoring and give you tips on how you can address them.

1. Cultural Differences

It is widely known that every country differs from one to another, the same goes for its culture and traditions. This issue can be a major fallback if not addressed properly.

Tips: Before signing a partnership agreement, ensure cultural compatibility and chemistry between your company and the potential offshoring partner.

2. Cross-border Collaborations

Offshoring is prone to experiencing communication challenges. Communication styles vary between cultures, and when these styles clash, miscommunications happen. For example, some cultures give way too much emphasis on using formal communication, while others don’t. Also, we cannot forget language barriers which make it even more difficult to understand what the other person’s words truly mean.

Tips: Prioritize transparent and frequent communication channels, utilizing video conferencing tools to bridge geographical gaps. Establish a robust project management framework with clear milestones and expectations, ensuring alignment between teams.??

3. Timezone Differences

The way the sun and moon shift around the earth is not the same which is why time zone exists. When your offshore team is located in a different country, scheduling meetings and collaborating in real-time can become quite challenging.

Tips: Most offshoring companies operate 24/7, just like Guerilla Staffing Solutions. When you hire your staff with us, they will work with the same working hours as yours.

Navigating offshoring challenges is not as hard as you think as long as you take the right approach. Teaming with the right offshoring company plays a role too. So it is advisable to thoroughly review every BPO company till you find the perfect third-party service provider for your business needs.