?? Top 100 CX Leaders in 2023

?? Top 100 CX Leaders in 2023

Happy Thursday!

On Monday, we released the?AX100 ?naming the top 100 global leaders across every industry transforming employee and customer experience in 2023. We can't wait to honor these executives at our?Ambient Experience Summit ?on March 27-28 in Napa, California. Join us in raising a glass of wine to these #cx & #EX leaders in Napa!?Secure your spot ?today.

Wondering what technologies to invest in for 2023??Take a look ?at the week 2 release of Q1 ShortLists outlining the top players in tech ranging from the categories of AI and CX to cloud computing and healthcare tech. Every ShortList is hand-picked by our analysts and free to access.

Check out the latest?research ?and?blogs ?on Constellation's website, as well as new episodes of?DisrupTV ?and?ConstellationTV ?on our YouTube channel.


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New Release: Q1 2023 Constellation ShortList? Portfolio Updates - Week Two

By Hannah Hock and Elle Froze

We are excited to reveal the latest updates to the Constellation ShortList? portfolio. The Constellation ShortList? portfolio highlights the key players for investment consideration across all technology coverage areas, including?HR tech, healthcare, AI, marketing, customer and employee experience, emerging technology, automation and analytics, machine learning, and more.?Constellation analysts update each ShortList every six months to a year, depending on the category. Constellation offers ShortLists as a tool for enterprise leaders to stay up to speed on the leading technologies as they make purchasing decisions for their enterprise and customers.

VIEW SHORTLISTS


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Top 100 Global Leaders Across Every Industry Transforming Employee and Customer Experience in 2023

We are excited to announce our annual Ambient Experience 100 (AX100), an elite list of global executives focused on transforming both customer and employee experiences across their markets and their organizations. These leaders represent an exclusive cadre of rule breakers, peers, and influencers willing to rethink possible.

They know what it takes to redefine business models, craft authentic experiences, break barriers, and then some. Our team collected nominations from peers, industry influencers, technology vendors, and analysts, and completed the comprehensive processes over the past six months.

VIEW THE AX100


2023 Q1 Shortlist Spotlight: Sales Performance Management

Constellation analyst Liz Miller gives an overview of the Sales Performance Management Shortlist, naming the leading Revenue Operations Tools to streamline the progress and process involved in successful selling. Today, AI is being used to capture and cleanse data for highly-actionable coaching, training sales opportunities, and accurate sales forecasting.

VIEW SHORTLIST


EVENTS

  • Analyst/Client Exchange : Friday, March 3, 2023 at?11 AM ET / 8 AM PST We wanted to take the time to say hello, catch up on the top issues and connect with you about what’s going on in the market, what we’re seeing with our buy-side clients and share a little on what industry trends are materializing.
  • Webinar: It's Not On You: Hold Vendors Accountable for Cloud Costs : Thursday, March 16 at 12 PM ET / 9 AM PST Cloud computing promised simplicity and cost savings, but many enterprises are struggling to control their cloud expenses. Join Doug Henschen on 3/16 at 12 PM ET for a webinar with Yellowbrick on managing Cloud costs.
  • CXO Hours: The Cost Savings Playbook - Sharing Best Practices : Friday, March 17 at 11 AM ET / 8 AM PST Join us for an open discussion session for buy-side leaders and executives with Constellation analysts to specifically address the Cost Savings Playbook and best practices.
  • Ambient Experience Summit: March 27-28, 2023 What’s new and changing the course of CX & EX? Constellation's Ambient Experience Summit is March 27-28 in Napa Valley, California! Learn and network with some of the most disruptive leaders around the globe, and honor our AX100 executives!


VIDEO SPOTLIGHT: DISRUPTV

On the latest?episode ?of DisrupTV,?we interviewed Garr Punnett , Chief Impact Officer at Rheaply & Host of Multi-universe Podcast, Mark Goulston, M.D., MG100 Coach, Founding Member Newsweek Expert Forum and Aaron De Smet, author of Deliberate Calm.

NEXT EPISODE:?Episode 313 : 3/3, 11 AM PT/2 PM ET


VIDEO SPOTLIGHT: CONSTELLATIONTV

On CRTV?Episode 52 ,?feature analyst co-hosts Liz Miller and Holger Mueller discuss the latest tech news, newly released Q1 Shortlists naming leaders in each coverage area, Holger's upcoming research on event-driven architecture, and a CCE 2022 panel on the future of #InfiniteComputing feat. Kirk Bresniker of 惠普企业服务 s and Bob Thome of 甲骨文 .

CRTV:?Episode 53 : 3/8, 9 AM PT/12 PM ET

  • Get ready for the 53rd episode ConstellationTV with co-hosts Doug Henschen and Dion Hinchcliffe . Tune in for the latest in tech news and what's top-of-mind for the industry's c-suite execs. Watch on Constellation's Twitter or LinkedIn platforms.


RESEARCH

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Workday Gets Serious About EAP

By Holger Mueller

This report provides an overview of Workday’s enterprise application platform (EAP) capabilities, which enable Workday customers to extend and integrate Workday applications as well as build their own automation capabilities.?


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IFS ERP Cloud Delivers Moments of Service

By R "Ray" Wang

Although competition remains stiff for new prospects, the market has consolidated to the point where there are only a few choices, based on company size, industry vertical, and technology stack. This consolidation has led to a robust market with stronger vendors actively competing for customers, leading to an estimated $50.39 billion market by 2027.

Successful deployments will achieve the elusive goal of improving efficiencies, addressing a skills shortage, and preparing for exponential growth. The use of AI in the back office will power the next wave of post-digital ERP advancements.?

This Offering Overview examines IFS’ ERP Cloud offerings.


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