I recently challenged some of my clients to write a list of 100 pain points experienced by their clients and customers.
So, I thought I'd share my own list...
Do any of these resonate? Drop me a COMMENT below.
The typical coach/consultant…
- Lacks time
- Lacks income
- Struggles to sell
- Cannot articulate their value
- Sells time for money
- Isn’t aware of how amazing they really are
- Balances doing, selling, marketing, networking etc is a struggle
- Wants to help more people than they currently do
- Get overwhelmed by technology
- Doesn’t know the numbers/economics behind their business
- Doesn’t understand customer lifetime value
- Only have one offer
- Gets bored running one business so pivots every few months
- Isn’t clear on their core offer
- Doesn’t upsell a follow-on product
- Hasn’t got any marketing assets
- Have no marketing assets meaning…
- If they stop their business stops
- Finds holidays stressful
- Are constantly tired
- Finds some of their clients “annoying”
- Wants more autonomy
- Set up in practice to fit their hours around home life
- Struggle to find/create new clients
- Hates asking for money
- Has clients drift away before completing their programme
- Charge an hourly/day rate but are rarely booked to 100% capacity
- Would never offer a 100% money back guarantee
- Is often led by their clients (rather than vice versa)
- Lacks credibility/authority
- Which results in them experiencing Imposter Syndrome
- Struggles to differentiate themselves from other coaches and consultants
- Can’t see their practice scaling
- Struggles to know what to outsource
- Or who to outsource is to
- Does all the heavy lifting for their clients
- Thinks they must solve their clients’ problems
- Struggles in having the “tough conversations” with clients
- Hasn’t been taught how to get clients
- Don’t have a structured framework for their coaching
- Has no systems in place
- Fails to qualify prospects
- Who then become troublesome clients
- Don’t know how to deliver a “powerful” consultation
- Make poor decisions based on their current circumstances
- Lack confidence
- Rarely have referrals from happy clients
- Find networking meetings don’t really help
- Offer discounts and offers to attract new clients
- Rarely follow up and
- Allow clients to “self-select” themselves onto their programmes
- Have too broad a target market and…
- Are afraid of niching
- Don’t walk the walk
- Get caught up with administrative tasks
- Spend their time procrastinating
- Don’t believe in themselves or their ability to deliver
- Has lots of certifications and are super intelligent
- Always stressed about the lack of clients
- Haven’t built a community/tribe around them
- Are always “trying” instead of “doing”
- Think their coaching practice hinges around having a website
- Don’t understand the concept of traffic and audience building
- Lack basic business knowledge
- Haven’t evolved deep and meaningful relationships or partnerships
- Don’t trust their gut instinct or intuition
- Think it’s all about them
- Want to grow a team but don’t know how
- Deliver what they were taught and…
- Don’t innovate
- Haven’t learned the art of storytelling
- Don’t have compelling testimonials, case studies
- Won’t ask clients for reviews
- Haven’t built diagnostic tools
- Overcomplicate things
- Sometimes sell coaching just because they need the money
- Hate hearing someone say, “No!”
- Are afraid of detractors and…
- Are fearful of tearing down skyscrapers
- Choose to hide behind the internet rather than use it as a powerful tool to help deliver value to prospects
- Would be afraid of spending £5 per day advertising your coaching/consulting business in case it “didn’t work”
- Think that their way of doing things is the only way of doing it
- Don’t enjoy working alone
- Get overwhelmed managing clients
- Doesn’t track their client’s progress
- Think they need to customise everything for every client
- Doesn’t have a simple pricing structure in place
- Doesn’t put content out daily
- Wings it
- Never launches their coaching practice or consultancy business
- Sees the task as too big and overwhelming so do nothing
- Hides behind proposals
- Is afraid of picking up the phone
- Says everything is ok to colleagues even when it sucks
- Is afraid of what their friends might think
- Won’t use Facebook for business
- Can’t see the value in hiring a coach for themselves
- Sells comfort instead of emphasising pain points
- Leaves getting new clients to chance
- Would struggle to write a list of 100 pain points their niche struggles with
I help freelance fitness coaches get qualifying clients through a conversion-focused landing page design. ??
5 个月Hi Robin Waite, thanks for sharing this list with us. ?? I know that this is almost 2 years, but I really doubt if some of those problems are still existing today. ??
Helping B2C Course Creators, e-Learning Providers, and EdTech Companies identify their MOST COST-EFFICIENT Marketing Channels through DATA-CENTRIC ANALYSIS.
8 个月Thanks for this list, Robin Waite!
Sales Expert | Sales Trainer & Coach | Copywriting | Marketing | Sales Solutions | Customer Success | Business Development | More Customers | More Money | More Freedom To Do What You Love
1 年Thank you for this. This is a wonderful list to dig into and I appreciate your time in putting it together.
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1 年I have a head coach roomie , he always said he doesn’t have time . I think he doesn’t know how to organize his time . Maybe you can take with him .
Virtual Assistant for Coaches and Consultants | I Get Things Done So You Can Focus On What Matters | Admin, Tech & Support
1 年This is so helpful! I've been trying to validate how a membership program can help solve the deepest problems of coaches and consultants and has been answered by this list without having me survey coaches and consultants ??????