Top 10 Skills and Knowledge Set Every User Experience (UX) Professional Needs

So here’s my list:

  1. Psychology – including cognitive, social, perceptual, and the new work on unconscious mental processing
  2. User Testing – basic user testing planning and conducting
  3. User Research – more than user testing, including interviews, task flow analysis, personas, scenarios, wants and needs
  4. Principles of Usability – how to make a product easy to learn and use
  5. Principles of Engagement  — how to make a product engaging and persuasive
  6. Lean UX Design – lean start-up methods for doing UX
  7. Conceptual Modeling – making transparent all the macro decisions you make before you even start sketches pages and screens, such as information architecture, navigation design, object/action decisions
  8. Iterative Design – how to design collaboratively with others, including storyboards, sketches, wireframes, and prototypes
  9. Interaction Design  – how to make the best decisions about micro-level interaction design
  10. Current Trends – knowing what the current trends are – Parallex scrolling?  Flat design?

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