Top 10 Reasons Why SMB’s Should Use Microsoft Dynamics 365 Business Central For Digital Transformation

“Digital Transformation”?is the process of using digital technologies to meet ever-changing business & market requirements. It is a powerful tool that empowers businesses to reimagine how they can shape their business processes by fostering a culture of innovation.

With the advancement of technology, we are already transitioning towards the?“Digital Age”. However, with the sudden outbreak of the Coronavirus Pandemic (Covid-19) and more & more people working remotely,?Digital Transformation has become the need of the hour. And to survive in these uncertain times, businesses,?particularly small & midsize businesses (SMBs) must incorporate digitalization in their day-to-day business processes. Doing so would help them modernize their business processes, optimize costs &?build a resilient future for themselves.

Moreover, the?MSME sector, which is considered the?backbone of the Indian economy, encounters several challenges in terms of unconnected ERP systems, siloed information, slow manual processes, lack of productivity, inability to handle increased transactions & inventory, lack of data protection, etc. Therefore, to overcome these challenges & to manage the entire gamut of their business activities in an efficient manner,?SMBs must have a suitable ERP Solution. This is where?DhyeyConsulting can help you by providing your business with a smart solution for success in the form of?Microsoft Dynamics 365 Business Central (MS D365BC).

Microsoft Dynamics 365 Business Central, formerly known as?Dynamics Navision (Microsoft Dynamics NAV), is a comprehensive business management solution. It is specially designed for streamlining the everyday business activities of small & medium-sized businesses. It offers actionable insights and facilitates faster & well-informed data-driven decisions. The best part is that by seamlessly integrating the CRM software (Customer Relationship Management) and the ERP software (Enterprise Resource Planning), it provides SMBs with a?360-degree view of their customers as well as their business.

In this article, we will look at how SMBs can leverage technologies like Microsoft Dynamics 365 Business Central and embark on a journey of Digital Transformation.

Easy to Use & Configure

Despite the common belief among SMBs that technology is complex, Microsoft Dynamics 365 Business Central stands out as a user-friendly solution that can be implemented with ease. It offers the flexibility of being deployed either on-premises or in the cloud, ensuring seamless usage across all devices. Moreover, Business Central understands the SMB working environment &?offers customized, “easily tailored and extendable solutions” specially designed to suit their requirements. Similarly, it also addresses local regulatory and market needs, such as Goods and Services Tax (GST), which helps facilitate smoother business operations.

Ensures Efficient Management of Business

Microsoft Dynamics 365 Business Central offers SMBs an all-in-one solution by integrating various modules, including Sales, Marketing, Finance, Supply Chain, Customer Service, and more, into a single platform.?The integrated database helps the SMBs in understanding & reviewing the health of their business?& accordingly realign their strategies whenever required. At the same time, it also?removes organizational barriers, brings in more transparency & enables them to carry out their business without any silos.

Helps in Unlocking Workforce Productivity

Business Central is designed to foster the growth of SMBs by automating tasks and workflows, allowing businesses to optimize their operations and maximize their productivity. Similarly,?the seamless integration with Microsoft 365, ensures that the familiarity of the interface is maintained, making it easy for users to adapt and simplify their business processes. Besides, Business Central also offers accessible?Power BI Charts (Business Intelligence Charts) with real-time dashboards and KPIs. This data-driven approach not only increases efficiency but also enhances overall productivity, enabling SMBs to make informed decisions and take proactive measures to drive growth.

Streamlines Financial Management

The?A-I driven analytics?offered by Business Central allows SMB’s to have better control of their financial data by keeping all the?relevant details like net income, cash availability, sales profitability, inventory value, etc. in one place. It helps?in easier management of various data sources?& enables them to monitor their financial performance in an effective manner. It offers priority insights on topics like late payments etc. & “accelerates financial closing and reporting”. This increases?financial visibility & supports more profitable financial decisions.

Ensures Effective Management of Inventory

SMBs can effectively manage their inventory using the integrated database and automated work processes provided by Business Central. These tools allow for quick access to all relevant inventory data, including shelf-life, and offer insights into changing customer demands and capacity constraints. This enables businesses to reduce overstocking and stock-outs. Furthermore, the intelligent cloud insights related to sales forecasts and expected stock-outs enable businesses to replenish their stock based on demand and availability, ensuring a more efficient inventory management process.

Optmizes Warehouse Operations & Supply Chain

Business Central offers automated warehouse operations and seamless management of multiple warehouses for small and medium-sized businesses. It simplifies the process of receiving inventory into the warehouse by using barcode scanners, reducing the time required to process orders and receive deliveries. It also enables them to track the movement of each inventory item by using?system-directed receipts, put-away, picks & shipments.

Additionally, it supports the?EDI (Electronic Data Interchange) interface which optimizes the supply chain by facilitating automatic orders. This ensures that orders are automatically received and passed straight to the warehouse, enabling SMBs to meet delivery deadlines. Besides, it also makes use of?real-time freight monitoring, route management & transportation planning, thereby improving the dispatching process.

Mitigates Risks & Ensures Long Term Sustainability Of Business

Business Central plays a crucial role in ensuring the long-term sustainability of SMBs by mitigating risks. The AI-powered insights, Business Intelligence charts, Intelligent Cloud Insights, and other features provide businesses with real-time insights, enabling them to quickly and easily identify trends. This saves businesses time that would otherwise be spent searching for information, allowing them to focus more on analysis and take proactive action to mitigate risks, whenever required.

Delivers Personalized Customer Service

Business Central empowers SMBs to holistically understand their customers and improve customer service by creating personalized experiences. By leveraging the system's customer insights and analytics, businesses can gain a deeper understanding of customer behavior, preferences, and needs. This approach not only helps businesses build credibility in the market but also boosts sales and paves the way for customer loyalty.

Offers Data Protection & Security

Microsoft Dynamics 365 Business Central helps SMBs ensure the protection of their identities, apps, devices, and cloud platforms. It enables them to safeguard access to their resources using identity-driven security, which means that access to resources is only granted to authorized individuals.This helps businesses maintain the confidentiality and integrity of their data, as well as comply with regulatory requirements.

Enables SMBs to Expand Across Geographies

Using Business Central, SMB’s can?expand their business operations globally as it supports localized tax regulations, multiple currencies, exchange rates, and much more, enabling businesses to conduct transactions in different parts of the world.

Why Choose Dhyey Consulting for Implementing Microsoft Dynamics 365 Business Central?

We are a?Microsoft Solutions Partner based in Vadodara, Gujarat , with offices across India & overseas. With over a decade of experience in Business Management Consulting, we strongly?believe in and work toward Microsoft’s vision of facilitating a holistic and unified Digital Transformation for all our clients.

Our highly skilled & knowledgeable Techno-Functional Consultants not only adhere to a?customer-centric approach?& provide our clients with?round-the-clock support ?but also have an exceptional track record when it comes to project management and service delivery. We are?committed to providing our clients with the best possible service and experience , and we firmly believe that our team of experts is the best in the business.

If you’re looking for a partner that can help you with your digital transformation, look no further than us.