Too Often, Customers (Patients, Families) Are Not Kind
Jane McLeod - Transforming Healthcare
Creating safe & satisfying Patient & Employee experiences in healthcare.
#hellohumankindness
I happened upon an old folder in our electronic files that contained copies of our blog posts from years ago.
This one, written by Capstone’s co-founder, Sue Tetzlaff - Culture and Execution Catalyst seemed as relevant a message today as it was several years ago.
So, I decided to share it with you all here today.?
In essence, it speaks to the need to be kinder to each other as we go about this thing called work and life.
And, if you would be so kind, please do me a favor and pass this message along.
Best,
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