Tongue Fu! Tips for Turkey Dinners

Tongue Fu! Tips for Turkey Dinners

Headed to a Thanksgiving gathering this weekend? Concerned things will be tense and that everyone will be Talking on Eggshells?

Join the club. As one woman told me, "I'm worried things are going to blow up. We have vastly different views about lots of important issues. Help?"

Can you relate? If so, you might want to try some Tongue Fu!

It's ironic. We're taught math, science and history in school, we're not taught how to have civil discussions when we have different points of view - instead of firing back in the heat of the moment and saying something we regret.

Fortunately, that's where Tongue Fu! can help out. Here are a few ways to handle sensitive situations in the moment - instead of thinking of the perfect response on the way home.

4 Tongue Fu! Tips to Keep the Peace at Thanksgiving Dinner... and Beyond

  1. Complaints

If someone complains, don't explain. Explanations come across as excuses. Lengthy explanations make people angrier because they feel you're not being accountable. For example, if you get caught in traffic and arrive late, take the AAA Train:

Agree: "You're right, Mom, we were supposed to get here at 3 pm.

Apologize: And I'm sorry we're late.

Act: AND can I help out in the kitchen and start bringing food to the table?"

Taking the AAA Train - Agree, Apologize and Act - instead of belaboring why things went wrong - will move things forward instead of going back and forth why it wasn't your fault.

2. Negative accusation.

Whatever you do, don't deny untrue accusations. If someone says "You are so emotional!" and you say, "I am not emotional!" now you are! Instead, put the ball back in their court with, "What do you mean?" so they reveal why they said what they said. "Well, this is the third time you've cried today," you can address that, "I do feel strongly about that. I spent a lot of time and effort on it and it's important to me."

If someone claims, "You don't care about me," reacting with, "We do care about you." means you're now arguing with the person who feels you don't care about them. Instead ask, "What do you mean?" They may say, "Well, you haven't asked about my follow-up visit with the doctor." Ahh, now you know what's really bothering them and can say, "Thank you for bringing that up. What did the doctor have to say?"

3. Arguments.

If people get upset and you try to talk over them, what will happen? They'll talk louder. The voice of reason will get drowned out in the commotion.

Instead, make a T with your hands (like a referee would) to get people's attention and cause a pause. Then say these magic words, "Time out. We could go back and forth the rest of the afternoon about the election, and it won't change what happened. We've only got an hour before we need to head to the airport. Can we go around the table and share our Grateful's?"

4. Have to give bad news.

It's easy to get defensive if you give bad news. However, if you say "There's nothing I can do to change this," people conclude you don't care.

A more caring response is to say "I can only imagine" or "There's something."

Say, 'I can only imagine how disappointing it is we won't be able to get together for Christmas as Bob's got to work that week. There is something I can suggest. How about we set up a family zoom call so we can open presents together and connect virtually?"

In the real world, things go wrong.

Tempers flare. People get hurt. We say what's on the tip of our tongue instead of asking ourselves, "Will this help? Is this appropriate? Is there a more constructive way to respond?"

We don't have a magic wand to make everything instantly better.

We do have the choice to communicate respectfully and proactively so people are more likely to follow our lead and respond - in kind.

Will everything go perfectly? Probably not. Will they go better? Hopefully so.

Pat McGill

Masters in Education at St. Marys University

3 个月

Outstanding advice I put to good use. Thank You for the Tip of the Tongue Tips.

回复
Karen Darley

Editor and Published Writer

3 个月

Thanks for providing great examples to put into practice, Sam.

回复
Judy Bradt

Level Up Your Federal Business Starting Now: Discover And Build The Relationships You Need In The Agencies That Need You. Custom Programs, Training, Keynotes for Companies & Cohorts. Learn more: Call me at 703 627 1074.

3 个月

Great tips, Sam!

回复
Heather Skeens MD, CFMP

Founder at Bellasee? Franchising | The #1 Ophthalmic Franchise in the World | Ophthalmologist | Doctor of Medicine (MD) in Cornea & Cataract | Skincare Advocate

3 个月

Thank you, Sam. Great advice!

回复
John D. Allen, The Business Building Specialist

Show small business owners, service-based professionals, coaches how to book 10, 15, 20 qualified prospects per week on their calendar. End chasing game once and for all. Create TRUST in 1 call asking better questions

3 个月

Great advice as usual Sam. I know some families all they do at holiday events is fight. I refuse to go because it always ends up the same. Thanks for sharing and hope you had an amazing Thanksgiving

回复

要查看或添加评论,请登录

Sam Horn的更多文章

  • How to PAY ATTENTION So It PAYS OFF

    How to PAY ATTENTION So It PAYS OFF

    Working on a project and dealing with constant distractions and interruptions? Try this. You can concentrate on…

    20 条评论
  • Doing WHAT You Love with WHO You Love Isn't Taking Time OFF Work, It's Taking Time ON Life

    Doing WHAT You Love with WHO You Love Isn't Taking Time OFF Work, It's Taking Time ON Life

    "My happiness is on me, so you're off the hook." - Byron Katie You know, I never used to think of myself as a…

    12 条评论
  • Is WALKING a CLARITY CATALYST?

    Is WALKING a CLARITY CATALYST?

    Years ago, while working on a book, I was stuck. I only had a week left to submit the manuscript to my editor at St.

    28 条评论
  • What Can We Learn From Super Bowl Ads?

    What Can We Learn From Super Bowl Ads?

    "If you don't make them feel, you won't close the deal." - Sam Horn, author of POP! Imagine: paying $7 million for a 30…

    25 条评论
  • How to Tell a 60 Second Story That Has People at Hello

    How to Tell a 60 Second Story That Has People at Hello

    “Instant gratification takes too long.” – Carrie Fisher What a joy it was speaking for The Advocacy Conference, hosted…

    33 条评论
  • Have you heard the term PRONOIA?

    Have you heard the term PRONOIA?

    Optimism is getting a bad rap these days. It’s often denounced as naive, idealistic, "toxic positivity.

    30 条评论
  • How Can We Think Upstream?

    How Can We Think Upstream?

    Who taught you to drive? Did s/he teach you it's not enough for YOU to be a good driver, you need to keep your antenna…

    5 条评论
  • Are You Listening To the Voice of Confidence or the Voice of Fear?

    Are You Listening To the Voice of Confidence or the Voice of Fear?

    "There are always two voices sounding in our ears – the voice of fear and the voice of confidence. One is the clamor of…

    19 条评论
  • Want People to CARE? Share Your WHERE.

    Want People to CARE? Share Your WHERE.

    A manager preparing to speak at her industry conference asked, "How can I possibly stand out in the thousands of people…

    25 条评论
  • If You Want to STAND OUT, You've Got to POP OUT

    If You Want to STAND OUT, You've Got to POP OUT

    "When you can do a common thing in an uncommon way, you will command the attention of the world." - George Washington…

    23 条评论

社区洞察

其他会员也浏览了