Tollring Tech Round-Up: Autumn Edition

Welcome to the Autumn edition of the Tollring Tech Round-Up! In this issue, we highlight our exciting Equity Alliance with Amity Solutions , aimed at accelerating innovation in generative AI. We also share insights from our experience at the recent KPN Partner Network event; Vision Trust, winning Best Call Management Solution at the Comms National Awards and our upcoming attendance at the Cavell Group Summit North America.?

Tolling's Partnership with Amity Solutions to Drive Generative AI Innovation?

Recently, Tollring established a strategic partnership with Amity Solutions , aimed at accelerating innovation in Generative AI. This collaboration not only strengthens our voice analytics and call recording solutions but also supports our growth into Southeast Asia, marking an exciting step forward for the company.?

A key highlight of this partnership is the integration of Amity’s advanced AI capabilities, which will allow us to enhance our existing services. Moreover, Amity brings expertise in AI-powered chatbots and voicebots, addressing crucial challenges like customer acquisition and retention—an area where we see tremendous potential for our clients.?

Tony Martino , our CEO, shared his thoughts on the partnership, noting: “Collaborating with Amity Solutions gives us a unique opportunity to provide even greater value to our customers and partners. By combining our strengths, we are set to innovate in ways that push the boundaries of what’s possible in this rapidly evolving industry.”?

Similarly, Keng Teik Koay , Group CEO of Amity Solutions, reflected on the alignment of our goals: “Together, we are poised to bring AI-driven solutions to the global stage, delivering significant outcomes for businesses worldwide.”?

As we continue this journey of growth and innovation, stay tuned for further updates on how this partnership will shape the future of our solutions and benefit our global customers.?

Celebrating Innovation: Tollring Wins Best Call Management Solution?

On September 26, 2024, we attended the prestigious Comms National Awards at the Park Plaza Hotel, a key event in the communications industry dedicated to recognizing excellence and innovation. We are thrilled to announce that Tollring has been awarded the Best Call Management Solution!?

This honour reflects our commitment to delivering exceptional solutions and demonstrates the hard work and dedication of our entire team. The evening was a fantastic opportunity to connect with industry leaders, engage in inspiring conversations, and celebrate the achievements that continue to shape our field.?

We extend our gratitude to the Comms Dealer Award judges for this recognition. This accolade inspires us to continue innovating and providing top-tier solutions for our clients.?

Looking ahead, we are eager to embrace new challenges and opportunities that will further enhance our contributions to the communications landscape. Thank you to everyone who has supported us on this journey!??

KPN’s Partner Network Vision Trust Summit??

On the 17-19th September, Tollring attended the KPN Partner Network’s Vison Trust Summit as a Silver Sponsor, represented by Head of Customer Growth; Craig Hoile and Commercial Product Specialist; Marcus Campbell .

Throughout the event, one key theme stood out—our commitment to driving innovation in business communications, with a strong focus on enhancing both security and communication through our Call Recording and Call Analytics solutions.?

During insightful discussions with our partners, it became evident that businesses are increasingly looking for advanced tools to support secure and efficient operations. The upcoming Call Recording feature, set to launch on the KPN Partner Network soon, attracted significant interest and promises to be a game-changer for many organizations.?

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We extend our gratitude to everyone who engaged with us during the summit. We’re excited to continue these valuable conversations and explore how our technologies can elevate your business communication and security strategies.?

Let’s stay connected and continue driving success together!?

Countdown to Cavell Summit: Meet Tollring in New York Tomorrow?

?This week, Tollring will be attending the Cavell Group Summit North America in New York, and we’re thrilled to be part of this prestigious event! The event, which focuses on the U.S. market, will offer valuable insights into the UCaaS and CCaaS landscapes, providing actionable intelligence for service providers, vendors, and investors.??

We will be represented at this event by Greg Easton and Marcus Campbell . We’re also proud to announce that our CEO; Tony Martino , is set to share his insights and will be participating in a panel discussion on "How to Create Value Through M&A," where he will delve into strategies based on his over two decades of Leadership experience.?

Don't miss this opportunity to meet the Tollring team on October 1st at 360 Madison Ave, New York, and explore our comprehensive portfolio, including Call Analytics, Collaboration Analytics, Call Recording, and Fraud Protection solutions.?

Tollring in the News?

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Exploring the Future of Conversational Analytics?

Hilary Oliver and other industry experts discuss the most significant trends in conversational analytics.?They explore the challenges of integrating conversational analytics, the role of NLP in enhancing these tools, and predictions for the field's future.? Read More ?

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?CallTower Partners With Tollring To Launch Advanced Call Analytics For Microsoft Teams??

The new tool is designed to transform how organizations leverage call data insights so they can enhance team performance, improve customer engagement, and boost revenue.? Read More ?

That's all for this edition of the Tollring Tech Round-Up. Stay tuned for more updates, insights and innovations from the world of analytics and collaboration.