Shipping Coordinator - Fine Art

Company: Moonlight Arts Collective 

Job Title: Shipping Coordinator - Fine Art 

Hours/Schedule: PT Hourly

15-20 hours/wk

 This role is based in Detroit, Michigan

Pay range: 16-22$/hr DOE

How to apply: 

Please send resume via email to [email protected] with subject line ‘Shipping Coordinator’

Shipping Coordinator for Moonlight Arts Collective

Who We Are:

Moonlight Arts Collective is a continually evolving community of like-minded artists who "moonlight" to create artwork in all forms. An expedition in collaboration showcasing specially curated original artwork exhibitions, unique artist editions, artist talks, events and much more.

What We Are Looking For:

We are looking for a multi-faceted individual who can show great care and concern for fine art in a variety of mediums, as well as commitment of service to our customers and clientele to fulfill shipments expediently and professionally. This role works closely with: COO; Production Director; Operations Department; customers, outside vendors

Job Responsibilities

• Facilitate shipments, freight and couriers of fine art to/from customers, vendors, and installation spaces; domestically and internationally
• Assistance with product handling and client shipments, including processing of cancellations, refunds, shipping insurance claims and product replacement as needed
• Field and resolve issues with shipping domestic & international carriers (USPS, UPS, Fedex & DHL)
• Feel comfortable speaking about the mission and culture of Moonlight Arts Collective in the greater Arts Community
• Other duties as assigned

Skills:

• Customer service experience required (1-3 years)
• Thrives working autonomously and with remote team members
• Strong written and verbal communication skills for both internal and external correspondence
• Strong ability to multitask, problem solve and skilled in time management

Experience:

• 1-3 years in shipping & fulfillment - required
• 1-3 years customer service experience - required
• 1-3 years experience in handling fine artwork - preferred
• Experience in working with Shopify and ShipStation - required
• Experience with light data entry
• Museum or Art Gallery experience preferred

Software Programs

• Microsoft Office (Word & Excel) experience required
• Google Drive experience preferred
• Shopify and ShipStation experience required
• Knowledgebase of Fedex.com, UPS.com preferred