Today…

Today...

I will equip my team with tools, resources, and inspiration to delight our customers.

I will empower staff to act when they see a customer whose need has not been fully addressed.

I will support managers to nurture a culture where employees feel valued and clients know we care deeply.

~ ~ ~ ~ ~

I recently had the opportunity to get to know Dr. Bryan Williams on a more personal level — his message, purpose, and style inspire action!

Action to serve.

Action to excel.

His purpose: “…to serve others so they may better serve the world?”

Dr. Williams was on-site recently with a mutual client. Over the course of 2 ? days, he shared, connected, inspired, and taught so that others might serve at their best. Whether in a workshop or an auditorium, he made a notable impact on each participant – what can I do today to serve with excellence.

For those of you who have worked with Dr. Williams, you know how your customers are better off.

For those who seek to provide excellence in service, I cannot recommend anyone more highly.

Bryan is authentic, engaging, and a catalyst for positive change.

I feel moved to share, because your customers deserve the best each and every day.

If you'd like to receive these Inspirations in your inbox every other week, you can subscribe to Kathy's Excellence Advantage Inspirations Newsletter.

Kathy Letendre, President and Founder of Letendre & Associates, advises organizations and leaders to create their excellence advantage.

Feel free to contact Kathy by phone or text at 802-779-4315 or via email.