Title: In-Depth, Ground Criminal Investigation Mumbai.

In a surprising turn of events on July 4, 2024, an Ola driver fell victim to a clever thief in broad daylight. This incident marks the first in-depth ground investigation I've conducted, shedding light on a growing concern in Mumbai.

The Incident:

Around 2 PM, the driver was approached by an offline passenger at Rakhangi, Worli. The passenger asked if he could drive to Navi Mumbai, offering ?2,000 for the trip. He added that his boss needed to go there but first wanted to pick up a water pump from Null Bazar. He promised an additional ?500 for the detour.

Upon reaching Null Bazar, the passenger told the driver he needed to quickly buy the water pump and asked to borrow the driver’s phone, claiming his own was out of battery. He assured the driver not to leave the car, warning of potential fines or towing in the busy area. Trusting him, the driver handed over his phone.

The passenger disappeared with the phone, and the driver soon realized he had been scammed.

The Investigation:

Upon hearing about the incident, I immediately contacted the driver and gathered all the necessary information. We visited the spot where the passenger had taken the cab. Further investigation revealed that the passenger had also visited a nearby warehouse with a cafeteria and a labor contractor.

This incident mirrored another recent case with the same pattern. Both occurred in areas without active government or police cameras, suggesting the thief knew about the lack of surveillance.

Police Involvement:

We contacted the Mumbai police to access private surveillance footage and revisited the scene with a detention officer. An FIR was filed, and the police are now actively investigating the case.

Be Aware and Stay Safe: Tips for Ola, Uber, and Other Cab Service Providers

This incident serves as a reminder to cab drivers and service providers to be vigilant and cautious. Here are some safety tips to prevent similar scams:

1. Never Hand Over Your Phone: Do not give your phone to passengers under any circumstances. If they need assistance, offer to make the call on their behalf while keeping the phone in your possession.
2. Secure Payment First: Always collect payment upon reaching the destination before allowing passengers to leave the vehicle. Ensure the payment is completed and verified.
3. Stay Alert: Be cautious of passengers asking for unusual favors or creating stories that may sound suspicious. Trust your instincts and prioritize your safety.
4. Know Your Surroundings: Be aware of the areas you operate in, especially noting places without surveillance. Avoid waiting in secluded spots or locations with limited visibility.
5. Report Suspicious Activity: If you encounter any suspicious behavior or incidents, report them to the authorities and your service provider immediately.

By following these guidelines, drivers can protect themselves and help maintain a safe environment for both themselves and their passengers. Stay vigilant and take proactive steps to ensure your safety on the job.

Linkedin.com/article/Shaifalsayyed/Updated: Aug 05, 2024, 11.01 IST