Title Companies: Kiss Mail-Aways Goodbye
One of the best ways to accelerate your learning is by reading and listening simultaneously. That's why we’ve started transcribing select videos we believe will be helpful to your growth as a notary. By combining reading and listening, you can increase your reading speed and retain more information, as the content is stored in different areas of your brain. It’s a powerful method for digesting valuable material efficiently.
[Katie]
Hello and welcome to BlueNotary! My name is Katie, and I’m the Notary Relations Director here, as well as a commissioned notary in Florida. Today, I want to highlight an issue that can be daunting for title companies and law firms—and offer a solution.
This issue is mail aways. For anyone unfamiliar, a "mail away" refers to when you send a package of loan closing documents—or perhaps an estate plan—to a client. The client then has to find a way to have those documents notarized. Often, this means going to a bank (if the bank agrees to notarize the documents, which they don’t always do), contacting a mobile notary, or locating a local notary.
This process can be tricky and frustrating for several reasons, especially for title companies and law firms. Let me explain:
Difficulty Finding a Notary
If the client lives in a rural area or a location with a limited supply of notaries, it can be very challenging to find someone nearby who is available. This can lead to delays and frustration, as clients may have to travel long distances or wait a while for a notary to become available.
Client Motivation and Time Sensitivity
It’s not always easy to motivate clients to get documents notarized, especially when they don’t understand the importance or urgency. Sometimes clients are simply unmotivated, and time-sensitive documents can get delayed because it’s hard to incentivize clients to act quickly. This becomes a real problem when the closing process needs to be completed within a specific time frame.
Mistakes in the Documents
Another risk of mail aways is that the document could be filled out incorrectly by a notary who is unfamiliar with the specific details of the documents. A signer may find a local notary, but if that notary isn’t well-versed in the type of document they’re notarizing—say, missing something like the FERPTA or a social security number—it can lead to errors that aren’t discovered until the admin reviews the documents later. This could cause unnecessary delays as the documents need to be fixed and re-signed.
领英推荐
The Solution: Remote Online Notarization (RON)
Thankfully, Remote Online Notarization (RON) is a perfect solution to the challenges of mail aways. RON can streamline the notarization process, allowing your clients to complete everything from the comfort of their own home—without the hassle of finding a notary nearby.
By partnering with a remote online notary or incorporating RON into your office, you can easily eliminate the pain points associated with mail aways. Whether it's speeding up turnaround times, ensuring documents are filled out correctly, or offering clients a more convenient option, RON addresses all of these issues and more.
If you’re interested in learning how to implement RON in your office, BlueNotary can help. We offer a variety of services, including:
Discover the Power of BlueNotary:
Integrate your Business, Title Company, or Law Firm to Satisfy your Customers and Decrease Turnaround
Get a document Notarized/Sign-up
Join the Free Notary Training Facebook Group
If you have any questions, feel free to reach out to us at BlueNotary. We’re here to help you get started with Remote Online Notarization, ensuring a more efficient and secure experience for your clients.
Thank you for joining us today! Be sure to follow along for more tips and tutorials.
At BlueNotary, the experts got you covered, making success a breeze. Our blog is packed with hands-on advice that helps you move forward and makes learning fun.