'Tis The Season To Recharge And Reconnect: A Hotelier's Guide To The Holidays

‘Tis The Season To Recharge And Reconnect: A Hotelier’s Guide To The Holidays?

After a politically, socially and economically challenging year, the long-awaited festive season is finally here. In the aftermath of the coronavirus pandemic, it’s far from shocking that there is a reignited desire for people to reunite with their loved ones across the globe.

Whichever corner of the world you live in, the holiday season is the perfect time to reconnect with loved ones and for many this means hopping on a plane to be reunited with their nearest and dearest.

?In fact, 4.7 million Brits are estimated to travel abroad to celebrate Christmas and New Year’s Day, in the period up until January 2nd, per Abta. Unsurprisingly, for many Brits, chasing the sun is certainly on the cards as top destinations this festive period include Egypt, Dubai and India. This certainly extends overseas too with 7.2 million Americans expected to take flight over the holidays, in a 14% increase from last year, according to AAA.

For hoteliers, there is a unique honour that comes with being selected as the place for guests to spend the holidays. That is exactly why it has never been more important that guests are able to indulge in a sensation of home away from home the moment they walk through your doors. There is a universal desire for comfort during the Christmas period, be it wrapped in luxury or tied together in home-style comforts, your guests want to feel a sense of that festive sparkle. The primary emphasis must really be put on guests feeling special during this time wherever they are - perhaps through a little moment of personalisation or maybe a moment of inclusion as part of festive celebrations.?

It's impossible to ignore that many guests choosing a hotel as their accommodation over this period will have a heavy appetite for offloading the stress surrounding Christmas to their chosen establishment. Hence, it’s critical your guests feel well taken care of and have everything they need for the perfect celebration, in other words, a little over-preparation could go a long way. From having an effective gift wrapping service on-call or perhaps the location of the nearest and most indulgent Christmas feast, nothing is totally out of the question during this time.

For those visitors who are unable to be with loved ones in person, access to rapid charging points that support devices from every continent are paramount in ensuring reconnection among family and friends so that is definitely not one to be overlooked.

And with hybrid working now sitting at the forefront of countless companies globally, there is greater scope than ever for tourists to spend their holidays in warmer surroundings or extend trips beyond familial reunions.

That means all-encompassing itineraries that capture the spirit of a destination within a matter of days are a precious addition to the hotelier checklist.

It’s often easy to forget in the excitement of it all that, for guests, a hotel is more than a place to rest their heads for a few nights but instead a place that has the capacity to house once-in-a-lifetime memories that will be carried onwards for years to come. Thus, presenting the perfect opportunity to encourage a loyal returning customer base in the most powerful way. Afterall, which hotel doesn’t want to be synonymously associated with the magical memories of the holidays?

Whether you’re behind the desk this festive season or taking some well-deserved time off, we hope you manage to reconnect with those you love and recharge that all essential battery.

Happy holidays from Neo2c!?