Tips while choosing a dance studio software.

Choosing the right software solution for your dance studio could be challenging. Especially, as the choices available are very few and the available ones are not always customized for a dance studio’s needs. So, while choosing, have in mind that you have to keep your scenarios and customer experience in mind while evaluating. You know your customers the best, so don’t let the software dictate your experience with your customers. While most of the generic CRM software may seem to be a solution on the surface level please look deeply and see whether/not they satisfy your needs. Here’s a guide that will give you a fair idea of what are the things to keep in mind while choosing software.

A comprehensive solution

While evaluating, the single biggest assumption to make is that you know what's the best requirement for your dance studio. So make sure you list down all your problem statements. Map the software solution against all the problems you encounter while running your studio. A guide for that can include booking management, payment gateway integrations, fee collection management, automated reminders management, website & apps on your brand, basic communication experience through WhatsApp, SMS, email & push notification, integrated social management through one space, front desk management, campaign management, attendance management, end customer experience, etc. You own your studio's brand so when there are available options, do not settle for second-best solutions. Always remember, the software is the means of building your brand and loyalty with your customers so a bad choice can affect your customer experience directly.

Reliable & Scalable

How do you choose if a company providing the solution is reliable? There is a long list of things that you can consider. However to make it easy here are a few simple things to keep in mind. First, is the background of the founders of the company providing the solution. Do they have solid experience in building products in the past, where have they worked, and what’s the value addition they get? Second, their website with details like learning tutorials (possible videos), help topics and documentation, support availability, and customer reviews. Third, is their solution on the cloud, can it scale with your business from time to time?. Lastly, the user experience, feature sets offered and upcoming enhancements, and sensible pricing. Now, these all form the core basis of you being assured that the solution is reliable and scalable. Don’t get carried away with companies who are up with a small offering and try to tap the market and disappear. Even though you are the first customer of the company make sure you get all this validated and checked before signing up. Your business brand is at stake hence do the due diligence.

Documentation

Always remember you are buying a digital solution hence all interactions and experiences will be digital. Let it be trying the software, buying the subscription, raising a problem with customer service, etc. So as the experience will be fully digital make sure you have all the documentation it requires for the software available online. Check the website of the software company and research whether they have provided documentation on how to use the product and its features. Screenshots of the software, how to use guides, documentation content, videos (great to have), and due workarounds when there is a problem. Though a new product in the domain you can choose the software which provides you with detailed documentation. That way it allows you to have a seamless experience while using it and make it hassle-free. The best companies without proper documentation could put you in a state of bother as you cannot be reaching out to the company every time.

Pocket friendly

Finally, after comparing multiple solutions and testing them, always remember to compare costs across products. Compare the costs keeping in mind the features offered, the user experience, and the completeness of the product. It’s always prudent to buy a product after companies 2 options. That way, you will get convinced better, to buy one against the other. Given these are software also put some emphasis on the technology which is used. That said, it will be advisable to see if the software also provides you with branded apps and websites with the capability to host your data on their cloud. When evaluating solutions try not to go to 2 or 3 different vendors, that way you will end up paying higher than somebody who provides you all this within one umbrella. One other thing to evaluate is if the pricing is flexible based, eg. does the company offer monthly and yearly subscriptions? So overall evaluate all these parameters before signing up with a company.

The changing times require groundbreaking ideas. So acknowledge the evolution happening in terms of technology and start adopting the change. Give your dance studio upgraded to a version with the Sporfy Studio cloud platform. Sporfy Studio cloud provides all the experiences on your brand. With a great product and features that create a wholesome experience, it’s the ideal fit for your journey of growth. All these small stitches make it unique thereby elevating your brand.