Tips To Tackle Difficult Conversations

Tips To Tackle Difficult Conversations

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If you’re like most people, summoning the nerve to address difficult conversations can be precisely that – difficult. Most of us don’t want to face confrontation when we know it may create awkward moments leading to unwanted results. How do you switch your viewpoint on this often-challenging task and turn the opportunity into one that is?productive, constructive, and optimistic?

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The first step in reaching a?positive outcome?is not getting stuck in your own head. The preconceived fear you imagine is often more exaggerated than the reality of the conversation. When you approach a situation with a genuine curiosity to learn a new perspective, you can control your reactions to whatever may come your way.

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“Your success is based on how many uncomfortable conversations you’re willing to have.” – Tim Ferriss.

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Don’t

• Assume what will happen in the conversation. It may turn out better than imagined.
• Put it off for too long. The longer you wait, the higher the anxiety level.
• Equate a disagreement with conflict. You don’t need to agree on everything to reach a resolution.

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Do

• Communicate directly, not via someone else.
• Be candid and upfront.
• Work through your message and thoughts in advance.
• Articulate your points with a confident voice.
• Establish clear action items before the conversation.
• Consider talking through the challenging issue with a skilled counsellor or coach.
• Focus on facts, not feelings.
• Set a goal of understanding each other’s perspectives.
• Approach the meeting with honesty, trust, and mutual respect.
• Listen.

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You’ll notice the list of what to do is much longer than what not to do. By focusing on the positive, proactive choices, you’re already setting the situation up for?success.

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Airing concerns about a difficult conversation can help you work out the potential snags before you are in front of the person. Advisors coach and Executive Director of?playsthatwork inc,?Peter Gardiner-Harding, has the tools you need to reach a positive outcome. His program focuses on?Relationship Training?through an innovative approach?consisting of experienced role-play actors who?challenge advisors and organizational leaders?through boardroom and client simulations and mini-case studies.

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You are the only one in control of how you react, so maintain focus on your contributions, ideas, and attitude.?You’ve got this!

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For more information on Peter Gardiner-Harding’s Relationship Training program,?click here.

Advisors Team

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