Tips for Navigating Polarization at Work - From Independence Day to Election Day
Anna Kallschmidt, Ph.D.
Thought Leader in the Unwritten Rules of Work | Author-to-be| Speaker
Growing up, I'd sometimes dress entirely in red, white, and blue, just because. In my small, southern town in rural North Florida, patriotism was a badge of honor and it wasn't rare or stigmatized. The American flag was everywhere, even before 9/11 brought on a surge of American bonding (for some, and Islamaphobia for others...). My maternal grandfather, dad, and paternal uncle were all drafted during the Vietnam War. Gabriel from The Patriot was my first crush. Even so, as an adult, I still understand why the Fourth of July can be a controversial day. Considering 2024 is also an election year, in this month's post I want to talk about my favorite topic -- having courageous conversations in polarized environments.
Key points in this post (for the speed readers):
Research has shown that political polarization can significantly impact workplace dynamics. For instance, a 2022 study?by the Society for Human Resource Management found that 45% of U.S. workers reported personally experiencing political disagreements in the workplace. Another study?published in the Journal of Applied Psychology revealed that perceived political dissimilarity can lead to workplace incivility and reduced helping behaviors among colleagues.
Many workplaces try to implement "don't talk about it" policies, but these are largely ineffective, especially with so many people posting their views on social media. Even if people aren't talking about it at work, they likely already have access to information about their co-workers outside of the building, and that might influence how they treat them. Ignoring issues doesn't make them go away (shocking, I know).
Even so, inevitably polarized discussions come up. We have seen many protests and declining sales toward companies whose customers disagree with their stance on the Israel vs. Palestine conflict. Other examples of polarization at work include debates over displaying flags or political symbols in shared spaces, tensions arising from discussions about national events, and conflicts over company policies related to diversity and inclusion initiatives.
What's the point here? Not talking about it doesn't work. Talking about it WITH respect, boundaries, and an open mind is the most effective way. In my keynote talk, "Choosing Courage: It's Not Sports," I delve deeper into how I've navigated these polarities in my personal life and provide strategies for having courageous conversations in various settings, because the only way out is through.
This topic is very important to me as someone who was raised in the conservative Bible Belt and has since worked in Diversity, Equity, and Inclusion (DEI) in metropolitan areas. For over a decade, I have often felt like I'm straddling an ever-widening divide --?Between childhood me and adult me.?Between family beliefs vs.?co-worker beliefs.?The isolation and terror of asking yourself, "What do I?believe, even if they don't?" ?"What about their experience has shaped that perspective?" These are important questions to ask during times of national celebration on the Fourth of July, as well as, especially in an election year.
Especially THIS election year. Many Americans are disappointed to be choosing between the same two candidates that we did in 2020, neither of which most of us seem to have much faith in, according to the Associated Press. These past four years have been a whirlwind of painfully high inflation, a Democratic president writing executive orders and spending bills, and a mostly Republican SCOTUS issuing many landmark cases that have impacted many people's schools and personal decisions. Supporters of neither political party are happy right now and many wonder how these decisions will transfer into the workplace (will affirmative action be banned at work too, or just in schools? Will women still have reproductive care covered until their job insurance, or no? Who is "stealing" my job, AI or immigrants?).
Even if these decisions do not transfer to organizations...people are still living them. They affect decisions in their lives, regardless of which side of the aisle they tend to sit on, and those are the same lives they work in. As my co-host Raquel and I often say, work isn't separate from life. It's actually a VERY big part of people's lives.
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To practice navigating these polarities, I recommend the below steps:
The Fourth of July is a great time to practice these skills because it is a holiday with so many different perspectives. There is no way I can capture every perspective on this holiday, but here are some different ones to get you started with some links to learn more. (Don't see yourself represented? I'd love if you left your perspective in a comment.)
In my own reflection on the Fourth of July, I've learned that the times that made me proudest to be an American were the times when we decided to do better. Nothing gets me going quicker than Babe-raham, I mean Abraham, Lincoln's quotes on realizing his previous efforts to preserve the union would not be enough, slavery had to be ended. Or learning about shutting down concentration camps in Germany. Or watching Rosie the Riveter flex.
But to be proud of those moments, and to continue making more of those moments, I must also be aware of growth opportunities. This means:
As we approach this Fourth of July, I encourage you to use this time for reflection and growth. Celebrate the progress we've made as a nation, but also consider the work that still needs to be done. True patriotism isn't about blind allegiance; it's about continuously striving to create a more perfect union for all Americans. Everybody knows that one person cannot be perfect, so how would 333.3 million of us be?
A house divided canNOT stand (see, doesn't it just hit you?), but anybody who's lived with a family or a roommate also knows that households are never in total agreement either. It's about being respectful, setting boundaries, and prioritizing. And we have to do the same at work. Because work isn't separate from life, it's actually a really big part of our lives.