Tips on how to use Jira and Confluence together

Why using Jira and Confluence together?

The simple answer: reduce silos between teams, of information, and of processes. By integrating the tools, you’ll enhance the productivity of your teams: they will be taking advantage of the full potential of Jira and Confluence.

But first, let’s back to basics:

• What are Jira & Confluence and their differences
• How to integrate Jira and Confluence
• Tips for using Confluence and Jira together

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Back to the basics: Jira VS Confluence

Jira is a task management solution that allows you to track and manage issues throughout the lifecycle of each task. Jira can help with everything from software development to incident management or even HR processes, whereas Confluence is a wiki-based content management tool that allows you create and organize information collaboratively. Organizations commonly use Confluence for knowledge bases, product documentation, or intranets.

By using Jira and Confluence together, you benefit from their complementarity: Jira to keep track of distinct tasks individuals need to work on, and Confluence to share and organize all of the ideas, content, and files you collaborate on with your colleagues.

To know more about the differences between these 2 tools and why you should use them hand-in-hand, you can read this ultimate guide on Jira and Confluence.

How to integrate Jira and Confluence?

The process to follow?depends on the hosting you are using:?Cloud or On-Premise versions Server or Data Center. 3 cases here:

• If you are on Cloud and have added Jira and Confluence to the same site: the integration is done automatically
• If you are on Cloud and have Jira and Confluence on different sites: you have to configure the integration manually with an Application Link > follow Atlassian’s documentation
• If you are on Server or Data Center, you have to configure the integration manually with an Application Link > follow Atlassian’s documentation

Tips for using Confluence and Jira together

Using Jira and Confluence together?can improve communication, help you deliver faster, and contribute to team cohesion. Here are 3 tips on how to make an effective use of their integration:

#1 Display Jira issues on Confluence page

Confluence allows you to?display details from Jira issues. You can display individual issues, an issue count (based on a filter), or a table (also based on a filter). When displaying Jira issues in a table, you customize display options and chose what data from the issue you want and in what order: issue key, summary, due date, assignee…?

Individual issues on a Confluence page

Multiple issues displayed on Confluence using Jira filters

#2 Display a Confluence page in a Jira issue

It is now possible to insert & view a Confluence page as embed within Smart Links in a Jira issue.

How to do it? Just copy & paste your Confluence URL into your Jira issue description. It will be converted to a Smart Link. Click on it and select the option “Display embed,” and your link will be displayed as a full embedded Confluence page!

> Full speed embed! Introducing a new way to Smart Link

#3 Publish issue data to Confluence

Want to turn your Jira issue into a Confluence page? Or include certain issue data on a page without having to copy & paste each field or download and re-add attachments? You can publish?issue data, including attachments and labels, to a Confluence page with the Cloud app Elements Publish to Confluence

We only listed 3 tips here but you can go much further than that! Check out this article?8 ways to use Jira and Confluence together?to see more ways the tools work together.

Elemental, my dear Watson ??