Tips for easing your way back into social media after an absence.
Crystal Dipsingh - Bachoo
I build brands people love | Brand Strategist | Marketing Coach & Strategist | Business Growth Consultant
At the end of September, I lost my furbaby Ocho to canine lymphoma, and it marked the end of a long, trying two-year battle. Even though the outcome was inevitable, the effort was uninhibited.
When he passed, I decided to step back from social media, rest, and allow myself the time needed to start the healing process. I had pretty much rearranged my life to accommodate his chemotherapy sessions - and his passing left me drained, mentally and physically.
For many, losing a pet can be just as or more difficult than losing a relative—and from my readings and conversations with others, this is often due to the intensity of the unconditional love and bond formed.
But, as a brand strategist who focuses on the value of building a brand online - I did have to ease my way back onto my platforms. Whether you take time away for rest, healing, mental recovery, physical recovery, or to focus on another project - at some point, it becomes necessary to be present.
Re-entering social media for your business after a long absence can be daunting, but with the right approach, you can make a strong comeback.
Here are some practical tips to help you relaunch your social media presence effectively:
1. Acknowledge the Absence
Transparency goes a long way. Start by acknowledging your absence in an honest, friendly post. Let your audience know that you’re back and ready to re-engage. A simple message like, “We took some time off to focus on improvements, but we’re excited to reconnect with you!” can be both welcoming and reassuring. Or you can choose to share what you're comfortable with - being vulnerable and human is one of the most authentic ways to connect with your audience.
2. Re-Introduce Your Business and Mission
Take this opportunity to reintroduce your brand and remind your audience of what you do and stand for. Share your mission, core values, or any new focus areas. This can be particularly useful if your brand’s direction or offerings have evolved since you were last active.
3. Share an Update or Story
People love stories! Share an update on what’s been happening behind the scenes, any improvements, new products, or services, or even your team’s growth or how you spent the time offline. This helps humanize your brand and makes followers feel like they’re part of your journey.
4. Announce Your New Content Plan
Let your audience know what to expect moving forward. Outline your content plan briefly, whether it’s weekly updates, educational posts, product launches, or engaging stories. This creates anticipation and sets expectations, helping rebuild engagement.
5. Create a Comeback Campaign or Series
A “comeback” campaign can generate excitement. Consider a series of posts around a theme, such as “We’re Back with Tips” or “Behind-the-Scenes of Our Reboot.” You could also run a countdown or a series of sneak peeks if you have new content or products to unveil.
6. Engage with Followers Personally
Spend time engaging with followers by responding to comments, messages, and likes. Show appreciation for their patience and loyalty. Personal interactions make followers feel valued and can help re-establish connections quickly. This worked particularly well for me during my hiatus as I had announced that I was stepping away, and why I was taking the much needed break.
7. Post Consistently Moving Forward
Consistency is key to regaining and maintaining your audience’s attention. Create a realistic content schedule that you can stick to. Even if it’s just once or twice a week to start, regular posting will signal to followers that you’re back for the long haul. Remember to start slow, ease your way back in but focus on priority content rather than entertaining so that you regain lost momentum.
8. Highlight User-Generated Content (UGC)
Where applicable, if any of your customers or clients have shared content related to your brand while you were away, re-share or acknowledge it. UGC is authentic and engaging, plus it shows your appreciation for your community.
9. Introduce New Team Members or Services
If your business has grown or changed, introduce any new team members, updated services, or improvements to existing offerings. This can be a great way to refresh your brand identity and get your audience excited about what’s new.
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10. Use Engaging Content Types Like Videos or Stories
Visual content, like videos and Instagram Stories, tends to grab attention and can help re-engage your audience quickly. Try an introductory video, a short Q&A, or a story series to give followers a quick update.
11. Offer Value Right Away
Give followers a reason to engage with your posts by offering valuable content from the start. Share tips, industry insights, or solutions to common pain points in your audience. This positions your brand as helpful and knowledgeable, reminding people why they followed you in the first place.
12. Host a Q&A or Live Session
A live Q&A can be a great way to reconnect with your audience in real time. It feels a lot like a catch up conversation. You can address questions about your brand, new offerings, or even talk about your future plans. It’s interactive and helps create a sense of immediacy and connection.
13. Share a Teaser of What’s to Come
Create anticipation by sharing hints or sneak peeks of upcoming projects, products, or content. A simple post saying, “Exciting things are on the horizon—stay tuned!” can help build excitement for your brand’s comeback.
14. Re-engage with Your Loyal Followers
Identify followers who have engaged with you previously and give them a shoutout or personal thank-you message. Re-engaging loyal followers can help bring back positive sentiment and encourage further interaction.
15. Leverage Hashtags and Trends
Use relevant hashtags and participate in current social media trends to increase your visibility. Trends can be an easy way to get back into the conversation and reach new audiences without having to create highly original content right away.
16. Run a Small Giveaway or Promotion (Optional)
If feasible, consider a giveaway or discount to celebrate your return. It doesn’t have to be grand—just something small to show your appreciation and re-engage your audience. Remember, giveaways attract engagement, but make sure they align with your overall goals.
17. Evaluate Your Analytics
Track your metrics and engagement closely after re-launching. Look at which posts resonate the most, when your followers are most active, and where engagement is strongest. This will help guide your content strategy as you fully ramp back up.
18. Set Clear Goals for Your Re-Entry
Define your objectives for re-entering social media. Are you aiming to increase brand awareness, re-engage loyal customers, or drive traffic to your website? Clear goals will help guide your strategy and measure your progress.
19. Use a Mix of Content Types to Find What Works Best
Try different types of content, like photos, videos, carousels, and stories, to see what resonates most with your audience after your return. Experimenting with different formats will help you find the content mix that works best for re-engagement.
20. Plan for Consistency and Growth Moving Forward
To avoid another long absence, create a sustainable content calendar that you can commit to. Consider using scheduling tools to maintain consistency, and plan for potential future absences by creating evergreen content that can be used anytime. Of course, if life is life-ing and you can't prepare for your leave - be sure that your business operations can in fact support your departure. What worked really well for me was that even though I was not online, I was still working with and for my client base.
Re-entering social media after a long absence may take some time and patience, but by being authentic, offering value, and staying consistent, you’ll rebuild your brand’s presence effectively.
Good luck, and enjoy reconnecting with your audience!