Tips to Build Best Product
Chandan Lal Patary
Empowering Business Transformation | Author of 8 Insightful Guides | The Scrum Master Guidebook | The Product Owner Guidebook | The High Performance Team Coaching Guidebook | The Leadership Guidebook
Last time, in this linked Post, attached, we emphasized the Wheel of Best Products.
Tips to build the best Products?
Wheel of Product Development?
1. Right Customer
2. Right Technology
3. Right Process
4. Right Leadership
5. Right Team
6. Right Cultural
7. Right Marketing?
8. Right Experience
?Customer Contribution to Product Management
Key Takeaways:
We have discussed diverse random topics that every product team member requires to master. There are many more to consider and reflect on. These are my stories which, during our coaching conversation, appeared.
? We need to live the life of the customer to find out their needs. The more we pay attention to them, they will come to us again and again. We exist if they embrace us.
? We cannot assume anything. We need to go out and discover those.
? Once we identify the need perfectly, then only we can serve them effectively
? They want the same service the way I want to get the service. This service cannot be copied from others.
? They do not care about us, as they have other options; we have to be vigilant about that. Our competitors are one mouse click away.
? An unhappy customer can tell us a lot about our product improvement
? It is better to give more than said. We have to be innovative to be ahead of the time and inspire customers with our awesome service.
? When talking to the customer, it is better to listen as many people are missing this art. When customers realize that you are taking care of them, they will tell more from their hearts. It is worth listening to them than investing a lot in an advertisement.
? Our offering vs the customer needs must converge at the appropriate point, if they do not match the customer does care how much you know.
? Customers supply oxygen to our business.
Technology Contribution to Product Management:
We have discussed diverse random topics that every product team member requires to master. There are many more to consider and reflect on. These are my stories which, during our coaching conversation, appeared.
Key Takeaways:
? We need to understand that technology is a broad landscape, and it can solve infinitely complex problems if we know how to manage the technology landscape
? It is the individuals behind the scenes who develop technology, and if we do not amend with technology, we as an individual become obsolete
? Technology can rapidly automate the work to make individuals more efficient
? We need to be quick in implementation from idea to working software; the speed we traverse from idea to working software will mark our success
? The code we write at the end will be approved by the user if they are eager to pay for it! Better to validate the code well ahead.
? As long as we are picking up complaints from the users, it shows we are in the business! So, keep an eye on improvement to satisfy the end user's needs.
? It is straightforward to fix technical glitches, but troublesome to fix the toxic culture
? Technology deployment is complex affairs; the only way we can surmount these challenges is to slice and strike the problem in a small chunk.
? Technology can solve any problem, as long as we figure out what problem to solve, for that we require to iterate problem-solution to the problem space and reform progressively. This is an outstanding approach if we can drive all the energy in that direction. It is not straightforward; everyone is seeking to master this art.
Process Contribution to Product Management
Key Takeaway:
We have discussed diverse random topics that every product team member requires to master. There are many more to consider and reflect on. These are my stories which, during our coaching conversation, appeared.
? The process is by the people, for the people and processes keep evolving to conform to the changes
? We need innovation in processes and metrics to build a better product (hard components)
? we need soft components like communication and culture to build better products
? We need to explain through the process how to convert input into a better outcome which a customer likes
? The process is not just the total of all the parts!
? Deming said eighty-five percent of the reasons for failure were deficiencies in the systems and process rather than the employees. The role of management is to change the process rather than badgering individuals to do better. We need to be innovative in the process creation for better product development endeavors.
? Let us focus on valued added activities and get rid of overhead
? The team needs to sync, align, and collaborate on a constantly changing plan
? The more experiments we do with end-users to build the product, the less costly the product development will be
? Process maturity does not help if products are not selling or if customers are not responding to us
? Sometimes processes need to be forced on team members; most of the time processes are driven by the team
? There must be people part of the process; people ignore the process if there are no people in the process
? Process binds the team members together for a common vision, if they love the ambient, they can solve any problem.
Leadership Contribution to Product Management
Key Takeaway:
We have discussed diverse random topics that every product team member requires to master. There are many more to consider and reflect on. These are my stories which, during our coaching conversation, appeared.
? Leadership is responsible for binding the team to build awesome products which the customer likes
? leaders encourage changes, adopt change, inspire people for change, then only success is ahead of us
? Leaders need to eat last, think ahead of time, and educate others for future readiness
? Leaders often say no by inspiring how to focus on vital few work
? Leaders collect metrics from the market which show the true north state of the products and keep aligning the direction towards that.
? Leaders help team members deal with complexity by collaborating with all to simply take the current small steps
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? Building a learning organization is the key to the modern digital era. Leaders hunt for continuous learning topics and inspire others to share all the new learnings.
? Leaders are encouraged to experiment with features and look for failed use cases, learn from all of these, and be better for the upcoming days
? There is no perfect product feature, as customer tastes are constantly changing, products are constantly surprising customers with new features, so what product we saw 6 months back, it has to be the new one, else there must be some other best where people will move on
? We need to understand the rules of the game and play well to champion it
? Leaders set the bar high, enable people to reach it, and celebrate when they reach there
? Leaders go to the market and keep the ears grounded to listen and collect negative comments boldly to improve the products
? Leaders drive design thinking workshops to discover problem space and go deep into the problem domain, same rigor for the case of solution as well.
? Leaders know the best product gives the best experience and the team needs to take care of these aspects
? Leaders drive customer centricity in every discussion; they use the data to prove that and use the same in every discussion
High-Performance team contribution to Product Management:
We have discussed diverse random topics that every product team member requires to master. There are many more to consider and reflect on. These are my stories which, during our coaching conversation, appeared.
? Great product and solution built with a great team, and this will not happen automatically
? Together we can scale the mountain!
? All of us contribute a small bit, but together we can make great things
? If all of us aligned toward that shared goal and moved forward, the success chance is high
? Great place to work for where the team is supporting, challenging, and caring for each other
? Bringing change is not easy for one person, with collaboration, co-operation it is much easier
? Let us encourage others, inspire others, and reward others, it will make everybody wins
? When we help others and trust others, we will also achieve success in a process
? Little drops of water make the mighty ocean, we as an individual in a team are like a drop of water
? In the product development journey, comfort and hard work cannot co-exist, we need to choose one
? In our first attempt, we may not succeed, and that is a good sign of progress
? When we have a common interest and a common goal, it generates power
? Ideas are refined when doing debate and polish ideas based on the contributions of others
? People like it when we care about them, they do better when we show the care
? Symphony built based on the many instruments synchronize with each other to create the melody
? Great teams accept that they are not the best, they need to learn and experiment more to become better
? Solo games are deadly, together we can make everything easy
? A giant achievement starts with small steps and keeps marching towards the goal
? We need to follow others to lead others
? Let us rewrite our success story
Organizational Cultural contribution to Product Management
Key Takeaways:
We have discussed diverse random topics that every product team member requires to master. There are many more to consider and reflect on. These are my stories which, during our coaching conversation, appeared.
? Team members play a substantial role in great product development; we require to maintain that awesome team!! If they are contented, they will make our stakeholders delighted.
? Team members’ mindset and passion play a key role in building resilient products.
? Experiment and learn from an experiment are the key for every digital organization.
? The beliefs and values of the organization must be aligned with the team and team members. Leaders require to work on this alignment
? Variety brings creativity, team members need to welcome such constraints to refine their thoughts.
? The ability to learn fast and adapt to new ways of working for rapid product development is the key competitive advantage.
? Behind every high-performance team, there is great leader coaching involved. That leadership ensures he/she drives the people in a common direction to achieve the shared goals.
? Team members are able to express themselves, and challenge others, and leaders welcome diverse thoughts for constructive discussion.
? The organization should be able to attract the best talent from the market and retain them; they will make the end users pleasant.
Marketing Management Contribution to Product Management
Key Takeaway:
We have discussed diverse random topics that every product team member requires to master. There are many more to consider and reflect on. These are my stories which, during our coaching conversation, appeared.
? The brand is not in the name but in what it does for the people and what they remember about this.
? It is a promise that all of us need to keep
? It takes many years to build it, but much easier to spoil this
? The way we present our product and solution has to be elegant as it will be used by the end user, and they are going to explain the same to others.
? We need to find our own niche so that users can get unique value out of it
? It needs the commitment to build curiosity in users’ minds; we need to keep re-inventing the approach and attract users towards us.
? We have to be in the place where our customers are, and we need to tell a better story to them to connect with their hearts and minds. That is the way it is the path has to be crafted.
? It is never-ending work to connect with users! There are changes always expected and we need to innovate to connect better way with the end users, we will fail, but there is a great message. In this way, it will show something else that needs to experiment with.
User Experience in Product Management
We have discussed diverse random topics that every product team member requires to master. There are many more to consider and reflect on. These are my stories which, during our coaching conversation, appeared.
? Empathy and compassion are key skills to building a successful user experience
? Users do not know what they crave, as user experience experts need to go deep into human expectations and obtain that information. If we do not talk to them, how do we get what they want?
? Let us build products that people love to use, and love to share with others
? User experience is not about technology, but about people!!
? When everything works in the product the way we want to use the product, that is an explanation of great user experience design for the product
? Products need to attract the user and retain with it attractiveness; if our product fails to attract the people, it will go to the product where they get the attraction; they are our competitor!!
? It needs a team of awesome people to build a solution that 10% matches their expectations
What do you think? This wheel is robust? what is missing?