TimeShare Tuesday

It’s not only Timeshare Tuesday, but also GIVING Tuesday—a day we can get behind EVERY Day.

Philanthropy Is In Our DNA

MobiusVP is proud to help make the lives of others better. Have a look to learn which worthwhile organizations are designated as charities of choice amongst our client community.

Raintree has supported Christel House since 2001.

Breckenridge Grand Vacations formed BGV Gives?which supports local nonprofits and organizations

LemonJuice Capital Solutions Supports #KeepUkraineStrong

Children's TherAplay

Our own charity of Choice. Proud of our SVP Lisa Kobek who is on the board of this wonderful organization

MobiusVP, developer of CustomerCount?, helps call centers utilize the power of AI.

Our philosophy is?if?you aren’t measuring your data you’re just talking to yourself. The full spectrum of measuring the customer experience from the onset, through to the sales and post-stay experience brings extraordinary knowledge to navigating the customer journey pathway.?

Our partner, Mosaic Voice has the unique capability to measure both customer reaction and agent performance.?MosaicVoice is an AI-powered speech analytics and call center quality management platform that offers real-time guidance to agents, instantaneous supervisor alert notifications, automates post-call QA work and provides Voice of the Customer and Employees feedback on every voice interaction in your call centers.

AI does not displace humans; it is used to enhance Human Performance. Read this insightful blog from Mosaic’s Brian LaRoche in which he discusses the AI/Human Partnership.? He discusses how organizations can apply concise call score criteria to all agent interactions and provide comprehensive, AI enabled agent evaluations and guidance.

Holiday Time is Timeshare Time

Many timeshare owners use their timeshares during the holiday season. This time is often popular for family gatherings and vacations, and timeshares provide a comfortable accommodation option during this festive period. However, it can also be a busy season, so remind your owners to plan and book their usage well in advance to secure their preferred weeks or locations. Some owners might also choose to exchange their timeshare for different destinations, which can be appealing during the holidays. But they need to get a head start.?

Without data you are talking to yourself!

About CustomerCount?

CustomerCount is a feature-rich, cloud-based survey solution providing intuitive real-time reporting, fast turnaround on requested updates, and detailed and dynamic data gathering capabilities to support process improvement efforts, build customer loyalty and improve your bottom line. Developed and managed by Mobius Vendor Partners, CustomerCount was initially designed for the timeshare and contact center industries and is now used by organizations across numerous different vertical markets and industries.?For more information, visit www.customercount.com or call 317-816-6000.