Time To Take Your AI Use-Cases To Cloud Nine

Namaste!

Posting this newsletter right after a workshop at Google Bengaluru with Tatvic and Google team.?

One of the most exciting things I got to experience today was the adoption of AI to improve business efficiencies. And yes, majorly of those were to improve marketing operations, however, businesses are leveraging AI across functions.

According to the Forbes Advisory Survey, businesses are using AI across a wide range of areas. Most popular being customer service with 56% respondents nodding yes to it.

Solutions like virtual agents could be attributed to such a high use case.

To get the maximum of AI, businesses are also building their own models in-house. And this is where you can truly utilize the potential of Google Cloud Platform.?

Okay, you might ask, what are the use cases I can achieve with cloud?

Well, this is exactly what I am going to cover in this edition of the Cloud Newsletter.

So, here we go!

Create Single Knowledge Base From Disparate Data Sources For Hospitals

Navigating the healthcare system has always been complex, but generative AI is changing the game by lowering barriers and providing conversational search experiences. Even without structured and pre-curated knowledge bases, you can now offer personalised results, including detailed information on healthcare coverage.?

As a healthcare organisation, you can leverage Gen App Builder to create a unified knowledge base from various datasets.

These include customer and vendor sources as well as your internal documentation. By doing this, you’re not just streamlining information but also enhancing the overall user experience, making it easier for everyone to access the healthcare information they need.

Transform Chatbots To Efficient Customer Service Assistants

Generative AI has the power to transform chatbots into full-fledged customer service assistants capable of troubleshooting problems and scheduling follow-up appointments. By enhancing the standard Dialogflow conversational experience, generative AI enables detailed semantic search and the generation of actionable responses.

With Gen App Builder, we can effortlessly create a next-level customer service experience.

Its out-of-the-box configurations and integration capabilities make it easy to deploy and elevate the support we offer our customers. This is a game-changer for how we manage customer interactions and ensure their needs are met efficiently and effectively.

Master Multi-Channel Marketing By Generating Creative Content

Delivering personalized marketing content to target audiences quickly and cost-effectively is now possible with generative AI. With Generative AI Studio, you can accelerate creative workflows by rapidly generating images and text for advertisements, social media, website content, emails, and more.

Imagine the possibilities: tailored content that speaks directly to your audience's needs, all produced in a fraction of the time and at a lower cost.

This technology is revolutionizing the way we approach marketing, making it more efficient and impactful than ever before.

Simplifying Product Cataloging and Assortment For Retailers and E-commerce Owners

Simplifying product onboarding, categorisation, labeling for search, and marketing is now a reality with generative AI.?

With Vision AI, Vertex AI Embeddings, Vertex AI Matching Engine, and Generative AI Studio, retailers can streamline their processes like never before.

These tools help generate detailed product attributes for new SKUs, map them to existing product hierarchies, and create comprehensive product descriptions.

Imagine the ease of automatically generating and organizing product details, ensuring everything is perfectly labeled and searchable.

Resolve Financial Concerns (credit card) Swiftly

Banking customers dread the alert about sketchy activity on their credit cards, and customer service agents are overwhelmed processing countless fraudulent charges. But what if you could shorten the time between detection and resolution, providing customers with a seamless and reassuring experience?

By leveraging advanced technologies and AI-driven solutions, banks can quickly identify fraudulent activities and streamline the resolution process.

This means faster responses, fewer headaches for customers, and a more efficient workflow for service agents.

Imagine turning a stressful situation into a smooth and positive experience, where customers feel valued and protected. It's a game-changer for both customer satisfaction and operational efficiency.

Fine Tune Your Code With AI Assistance

With generative AI support in Vertex AI, enterprises can now fine-tune Codey—a family of code models built on PaLM 2—using their own code base. These customized Codey models are available today in Vertex AI and will soon be integrated into the Duet AI experience later this year.

Importantly, any code used to tune Codey will remain private and won't be included in the broader foundation model training corpus.

Additionally, users will have full transparency and control over where their data is stored and how or if it is used. This ensures a secure and customizable experience for enterprises looking to leverage AI in their coding processes.

So, what’s ahead? At Tatvic, our team has been solving numerous problems for our clients across industries on cloud.

Just drop us a quick Hi at [email protected] and our team would be happy to jump on a quick call and discover your use cases.

Thanks for Reading & Do Subscribe to Cloud Newsletter for all future updates.

Best

Ruhbir Singh