Time is running out on your old On-Premise Telephone System!

How many times have you heard, your old On-Premise phone system is about out of gas? This is a very simple discussion involving cost and support. So if you have an on-premise Shoretel, Mitel, NEC, Avaya, Cisco and others solution here is what it all boils down too.

1. It is highly likely, that your old dealer that you originally purchase your solution is still in business. If they are still in business, it is highly likely, that the products that your business was originally sold are no longer available or even supported. So if a failure does occur, it will be expensive and hard to fix. The risk is being out of business and no longer support your customers.
2. The second element is costing. All on premise systems are normally sold with extended warranty or service agreements. These are large money makers for the localized support teams, but very expensive to the end client. But the carrier lines (POTS, PRI and SIP) connections are now normally very expensive. So much so, that normally when replaced with simple internet access for cloud based solutions, there is a significant savings.

Time will continue to march on, but your on-premise phone system can and should be looked at as part of your new technology plan. We would love to review your situation and see if there is an operational and financial solution. Keep in mind, voice communications is how your customers and your employees deal with your company.