Time to reinforce some boundaries
Leah Steele
Executive & ADHD Coach | Burnout Prevention & Career Sustainability | Supporting Professionals to Create Rewarding Careers | Reflective Practice | Trainee Therapeutic Counsellor
If people are trampling your boundaries, do something about it, don't just be a doormat to it, or you'll end up hating yourself.
It's happened quite a few times in my business over the past couple of weeks.
I've been told I'm too expensive.
I've had people show up and then ghost me.
I'm not available for it.
I run a business, yes, but it's my business and I will not engage in behaviour in my business that I wouldn't tolerate in my personal life. If I wanted to feel like a mushroom who couldn't say or feel what she felt, I'd go back to life as a lawyer. I was pretty good at it then.
If I sound annoyed, it's because I am. 99.9% of the time my work is bloody brilliant and I work with people who 100% get it. But there's been a bit of slack recently and I'm not prepared for it to continue. Time to shape up.
So here's a few things you should know if you want to be around me/work with me/etc
I take ethics seriously. I'm forever looking at what I do over and over and trying to make sure that I'm the right side of the line.
This means - only putting out offers I am 100% behind, engaging in a positive conversation about how we can be better, rather than negging people into working with me.
I don't sugarcoat it, I don't pretend that it's anything other than hard work and I will be direct and honest. Sure, I've been called brutal and to the point, but everything I do is done with great care, great honesty and a deep desire to see everyone I come into contact with/work with/work alongside to be where they want to be. It's radical candour - direct honesty and caring deeply.
I interact with others the way that I want to be interacted with.
I never try to 'sell' someone into working with me or sell a solution that isn't appropriate for someone.
I offer up different ways to engage/work with me/learn more and if someone says 'I'm not sure' I'm not going to push them over the line. I didn't do it as a lawyer and I'm not going to start now. I don't want to work with people who don't want to work with me, because that's just awful.
I believe in ethical pricing. I'm helping people to feel less shit about work - that's valuable, but I know how difficult it can be when you have a mortgage to pay, kids to clothe and your salary is limited. Sure, I think that where there's a will there's a way, but that's up to you, not me, and is exactly why I offer things like a membership that costs less than £1.50 a day, workshops that cost from £25 and regular bundles that offer huge savings. I don't do sales calls, I don't take people's credit card details over the phone, I don't 'explore the ways that people can find the money to work with me'.
I trust you to be straight with me, just like I will always be straight with you. If you tell me 'no' or even 'I'm not sure' I'm never going to push. I want you to do well, to feel better, to be a success story and I will always be here for you.
I don't skimp on the sales posts and the calls to action because I know how few people see these posts each time. It's not pressure. It's an open invitation.
I will never engage in derogatory or dismissive language, telling you that you 'just don't want it enough' or 'if you really wanted X outcome you would find the money'. I've been sold to like that. It's gross and why would I want to disempower you just to get your money? [Insert 'secret court that steals your money' joke here.... that's lawyer humour]
But for god's sake, treat me with respect. Yes, it's a business. I charge money for my work. I'm also the face, voice and only person here in this business. When you go from messaging me, telling me how much you love my work, how grateful you are for my support, to ignoring my emails and not even giving me the courtesy of a 'hey, thanks for your help but I'm going in another direction'? It's just plain rude.
And I am many things, but deliberately rude isn't one of them
Reinf