The Tier4 Group Times: Volume 1, Issue 9

The Tier4 Group Times: Volume 1, Issue 9

What's new at Tier4 Group?

Last month, we proudly shared that Tier4 Group was named one of the Best Places to Work by the Atlanta Business Chronicle for 2024. We were honored to attend the award ceremony, where we were thrilled to learn that we ranked 15th among the top workplaces! Thank you to Lynette Kahue and Lexi Dolby for showing up to accept this award on behalf of Tier4 Group!

This incredible recognition reflects the vibrant culture our team has cultivated—brick by brick, day by day. To our amazing team, thank you for your unwavering dedication and for building a workplace that truly embodies support, hard work, and positivity!


Tier4 Group recently had the privilege of cosponsoring the 2024 iOpener event hosted by i.c.stars |* Milwaukee. Our team, represented by Betsy Robinson, Michael Nelson, and Elle Hanson, was on the ground to support and engage with this inspiring initiative. Special thanks to Tammie Brings, Blanca Gonzales, and Karin Norington-Reaves for the opportunity to support the 2024 iOpener!

At Tier4 Group, we believe in investing in the communities where we do business, and this event was a perfect opportunity to put that belief into action. i.c.stars' mission of identifying, training, and jump-starting technology careers for young adults who show extraordinary potential, regardless of their access to education and employment opportunities, resonates deeply with our own values. We are committed to fostering diversity, equity, and inclusion in the tech industry, and this partnership allows us to make a tangible impact in the Milwaukee market.

By supporting i.c.stars, we are not just contributing to individual success stories; we are helping to build a more inclusive and thriving community. Empowering young adults to focus their talents on technology and community impact aligns with our goal of nurturing and connecting diverse talent with opportunities in the tech and financial sectors. We are excited about the future of this partnership and the positive change it will continue to bring to both the industry and the communities we serve.

Check out some of our photos from the event, where you'll see our team in action, embodying the values that make Tier4 Group a leader in diversity and community engagement! ??


Our incredible recruiter, Lynette Kahue, has been recognized in Great Recruiters' #TopRatedRecruiterSpotlight, hosted by Adam Conrad, Founder of Great Recruiters!

This is an outstanding achievement, and we couldn't be prouder to have such a remarkable leader, role model, and recruiter on our team.

Why Lynette is a Top Rated Recruiter:

Candidate-Centric Approach: Lynette is dedicated to understanding the unique goals and aspirations of each candidate she works with.

Masterful Communication: She excels at building strong relationships and ensuring open lines of communication every step of the way.

Comprehensive Career Coaching: Lynette doesn’t just make placements; she provides ongoing guidance and support, empowering her candidates throughout their career journeys.

Join us in celebrating Lynette's well-deserved recognition! ??


AI Integration in Recruitment: Transforming the Hiring Process for Businesses and Candidates

In today’s rapidly evolving job market, artificial intelligence (AI) is reshaping the way recruitment firms operate and candidates prepare for jobs. From AI-powered tools that streamline the hiring process to resume-building software that improves a candidate’s chances of landing an interview, AI is driving transformation at every stage of recruitment. Let’s explore how these tools are being used and the impact they are having on both businesses and job seekers.

The Rise of AI in Recruitment

Recruiting firms are embracing AI technology to improve efficiency, reduce costs, and enhance the overall hiring experience. Some of the most innovative AI-driven tools currently used include:

  1. AI-Powered Applicant Tracking Systems (ATS): Traditional ATS platforms were primarily used to store and manage resumes. Today, AI-powered ATS systems go a step further by analyzing and ranking resumes based on job requirements, identifying the most suitable candidates. This reduces manual screening time and ensures that recruiters focus only on qualified applicants. Systems like Lever, Greenhouse, and HireVue are widely used in the industry, offering AI-based candidate matching and predictive hiring.
  2. AI Chatbots for Candidate Engagement: AI chatbots are automating initial candidate interactions. They can answer questions, schedule interviews, and provide updates on application statuses, offering a more personalized experience. Tools like Olivia by Paradox and Mya Systems help recruiting firms stay engaged with potential candidates 24/7 without the need for human intervention. These chatbots also collect valuable candidate data that can later be used to refine the hiring process.
  3. AI-Enhanced Skill Assessments: AI tools are now being used to assess candidate skills in real-time. Platforms like Pymetrics and Codility evaluate a candidate’s technical and cognitive abilities, providing recruiters with insights into how well an applicant might perform in a specific role. These tools are not only more accurate but also help remove bias from the hiring process by focusing solely on a candidate’s capabilities rather than subjective factors.
  4. Predictive Analytics for Talent Acquisition: Predictive analytics tools allow recruitment firms to forecast hiring needs, predict candidate success, and even identify passive candidates who may be open to new opportunities. Tools like Entelo and Hiretual leverage AI to analyze large datasets, enabling firms to strategically plan for talent acquisition based on market trends and company needs.

How AI Is Transforming the Business of Recruitment

AI’s impact on recruitment is more than just automating processes. It is fundamentally transforming the way firms operate. Here’s how:

  • Increased Speed and Efficiency: By automating manual tasks such as resume screening and interview scheduling, AI frees up recruiters to focus on more strategic aspects of the job, like building relationships with candidates. This increased efficiency also translates into faster time-to-hire, which is crucial in competitive industries such as tech and healthcare.
  • Improved Candidate Experience: AI enhances the candidate experience by providing real-time responses, personalized job recommendations, and streamlined application processes. This helps firms maintain strong relationships with top talent and reduce the risk of losing candidates due to poor communication or lengthy hiring processes.
  • Data-Driven Decisions: AI allows recruiting firms to make more informed, data-driven decisions. By analyzing candidate data, firms can better understand what makes a successful hire, optimize their recruitment strategies, and predict future hiring needs more accurately.

AI on the Candidate Side: From Resume Building to Interview Success

While AI is transforming the recruitment process for businesses, it’s also changing how candidates approach their job search. AI resume builders and tools are now widely used by job seekers to craft tailored resumes that stand out in automated screening systems.

  1. AI-Generated Resumes: AI-powered resume builders like Zety, Resume.io, and Enhancv have gained popularity for their ability to create optimized resumes based on specific job descriptions. These tools use algorithms to suggest the best keywords, structure, and design to improve a candidate’s chances of passing through ATS filters.
  2. Impact of AI on Resume Success Rates: According to recent studies, nearly 40% of job seekers use AI-generated resumes. Candidates who use these tools are 35% more likely to secure an interview compared to those who submit traditional resumes. The reason is simple: AI helps candidates align their resumes with job postings by identifying the most relevant skills and experiences.
  3. AI in Interview Preparation: AI tools like InterviewBuddy and Big Interview are helping candidates prepare for interviews by simulating real-life interview scenarios and offering feedback on their performance. These tools use natural language processing (NLP) to assess a candidate’s responses, tone, and body language, offering valuable insights for improvement.
  4. AI-Powered Job Matching: AI-based platforms like LinkedIn’s AI job matcher and Indeed’s AI-powered job recommendations help candidates find roles that best match their skills and interests. These systems analyze millions of job listings and candidate profiles to suggest opportunities that may not have been on the candidate’s radar, enhancing their chances of finding the perfect fit.

The Future of AI in Recruitment: Opportunities and Challenges

As AI technology continues to advance, its role in recruitment will only grow. However, there are both opportunities and challenges that come with AI integration.

  • Opportunities: AI can reduce unconscious bias in recruitment by focusing solely on skills and qualifications, making the hiring process more inclusive. Additionally, AI can help firms tap into global talent pools by conducting virtual interviews and assessments.
  • Challenges: Despite its many benefits, AI can’t completely replace the human element of recruitment. Cultural fit, interpersonal skills, and other soft factors are still crucial in hiring decisions. Moreover, reliance on AI tools requires ongoing monitoring to ensure they are fair and unbiased.

AI is rapidly transforming recruitment from both the business and candidate perspectives. For recruiting firms, AI tools streamline workflows, provide data-driven insights, and improve the candidate experience. For job seekers, AI resume builders, interview tools, and job-matching algorithms are enhancing their chances of landing interviews and securing the right job. As AI continues to evolve, its role in recruitment will only expand, offering exciting opportunities for innovation while also presenting challenges that must be carefully navigated.

Navigating The Emerging Role of Generative AI

Generative AI is no longer just a buzzword—it’s a transformative force that’s reshaping industries and redefining the future of business.?Industries around the world have had to understand and integrate generative AI into their business processes with urgency. As this new technology evolves and becomes more readily available, companies have begun to recognize the significant impact that AI can have on their business and industry. Companies are exploring how this new technology can enhance productivity while improving product quality and amplifying performance. The benefits of AI are clear, but the journey to successful implementation brings its challenges.??

I asked some of my talented CIO friends to provide their thoughts on AI. In the highly competitive manufacturing industry, where efficiency and quality are paramount, Dan Stuart, SVP & CIO at Southwire, recognizes the competitive edge that generative AI could offer. ?

“In our business,” explains Dan, “we recognize the transformative potential of generative AI and have proactively committed to integrating AI and machine learning (ML) into our organization. As a manufacturing company, we see significant opportunities to enhance productivity, performance, and quality through these technologies.”?

Building a Future-Ready AI Team

Finding the right talent to implement AI is a critical challenge, especially in a market where data scientists, AI engineers, and machine learning specialists are in high demand. IT leaders must not only compete for these skills but also create environments where top talent can thrive and drive innovation. ?

As AI continues to revolutionize industries, there is a need for skilled professionals who can seamlessly integrate AI technologies into existing frameworks. This task goes beyond just hiring individuals with technical expertise; it requires identifying talent with a deep understanding of the business, the ability to navigate ethical considerations, and the foresight to anticipate future developments. Securing top-tier AI talent is not just about filling roles but about building a foundation for sustainable growth and long-term success. For Dan, finding the right talent was the first step towards realizing his organization’s goals with AI.?

“Our first challenge was identifying a qualified AI leader to spearhead our AI initiatives, which we successfully addressed by recruiting an experienced AI leader who brings both strategic vision and technical expertise,” explains Dan. “The next challenge is assembling a skilled team around this leader to drive our AI projects, and we are focusing on hiring top talent in AI and ML to ensure we have the right mix of skills to address our manufacturing needs.”?

Unlocking the Potential of AI in Industry

Despite its rapid evolvement and integration into many businesses, most employees do not know much about generative AI and AI in general. To fully leverage generative AI, organizations must go beyond surface-level familiarity. This involves implementing targeted training programs, such as interactive workshops, AI-driven project initiatives, and real-time support systems, ensuring employees are not only aware of AI’s capabilities but are also empowered to integrate these tools into their daily workflows. The more your employees understand how the organization is using AI and what its capabilities are, the more able they will be to make the connection and use AI to increase efficiency and even solve business problems. For this (anonymous) CIO & SVP, helping her organization to better understand the technology is a main priority.??

“One of our biggest challenges has been getting the organization familiar with the capabilities of the AI.?While most employees have played around with Chat GPT and like tools, it is sometimes difficult to find the connection to how these tools can be leveraged to solve business problems or drive efficiency.? Some products, like Microsoft Copilot, have really good office-type efficiencies, but it changes how people work. For copilot, we have a weekly sharing session for our pilot users.?This is a popular session and without this session, adoption would be much lower.” ?

Through programs like co-pilot, organizations are equipping employees at all levels with AI capabilities to improve workflows and overall performance. However, to address more complex uses, companies can still work to help employees understand how AI is changing how their organization conducts business.??

“For other, more complex business use cases, we showcase these on town halls and senior staff meetings to try to get more use cases coming in.? Typically, these more complex cases use several AI tools together – RPA, ML, analytics, etc.”??

At Southwire, Dan and his team are taking steps to offer training to educate employees on these emerging technologies.?

“We are investing in comprehensive training programs to educate our employees on generative AI and AI, empowering them to make informed decisions and effectively collaborate with our AI team,” said Dan. “By taking these steps, we are positioning ourselves to leverage AI for significant improvements in our manufacturing processes, ultimately enhancing our organizational performance and product quality.”?

Preparing for a Future Driven by AI Innovation

As generative AI reshapes industries, the journey of integrating this powerful technology into business processes is both exciting and challenging. The potential benefits are vast—ranging from enhanced productivity to superior product quality—but realizing these gains requires a strategic approach that includes securing the right talent, fostering AI familiarity across the organization, and investing in ongoing education and training. By addressing these key areas, companies like Southwire are not just adopting AI—they are positioning themselves to lead in a future where AI-driven innovation will be a defining factor of success. The path forward may be complex with even greater challenges ahead, but with the right leadership, talent, and commitment to learning, your organization can fully harness the transformative power of generative AI and gain a competitive edge. ?

Finding the leadership talent you need to take your organization into the future of generative AI and machine learning is no easy task. It’s not enough to find a technology leader with the right technical skills, you need a leader who also brings a strategic vision that aligns with your culture and business objectives. ?

In a complex market where companies are heavily competing for this sort of talent, having a trusted executive search partner who specializes in the field, like Retained, can help you cut through the clutter and find the perfect match fast. If that’s you, give us a call at 678.984.8528 or submit a contact form to get started. ?

Check out our current hottest roles:

ServiceNow Engineer

Remote, USA

We are looking for a skilled ServiceNow Engineer to join a dynamic team, where you will play a key role in designing, developing, and deploying solutions on the ServiceNow platform. The ideal candidate will have experience with JavaScript scripting, IT Business Management (ITBM), and Jira, as well as strong problem-solving skills. You will collaborate closely with cross-functional teams to translate business requirements into effective solutions, maintain existing applications, and ensure smooth deployments.

The role requires a minimum of two years of experience in ServiceNow development, proficiency in JavaScript, and familiarity with Jira for task management. Preferred qualifications include experience with ITBM and familiarity with other ServiceNow modules like ITSM, ITOM, or HRSD. The candidate should be comfortable working in a fast-paced environment and following Agile development methodologies.

Senior AI API Developer

Atlanta, GA

The company fosters a collaborative and innovative environment where developers are empowered to excel, embrace failure as a learning tool, and experiment with cutting-edge frameworks to enhance team performance. Using an agile framework, the organization ensures its development teams focus on the most impactful tasks. The Senior Full Stack Developer role involves designing, developing, testing, and maintaining Gen AI applications using technologies such as Typescript, React, Java Spring Boot, Python FastAPI, PostgreSQL, and Oracle. The role also requires expertise in security-conscious development, CI/CD pipelines, cloud infrastructure, and AI/ML systems.

The ideal candidate will be skilled in implementing Retrieval-Augmented Generation (RAG) architecture and optimizing machine learning models using NVDA technologies like CUDA and TensorRT. They will lead the development of data retrieval processes, document indexing, and query processing for AI-driven applications. Strong leadership, collaboration, and communication skills are essential, along with a deep understanding of both frontend and backend development. The candidate will report directly to the CTO, contributing to strategic initiatives and driving next-gen technologies while maintaining high standards of quality, performance, and scalability.

View a full list of open roles here!





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