Thriving Under Pressure: Leadership Insights from 2024

Join us at the Quay Bulletin, where we discuss project delivery, PMO, project assurance, leadership and culture. This month's #summerseries looks back at 2024.

Welcome to Quay’s Summer Edition of the Bulletin, where we look back at the articles that resonated most with our subscribers in 2024.

Three themes stood out: turning crises into opportunities, applying practical frameworks like the Theory of Change, and enabling success in complex projects. Together, these insights provide a roadmap for setting up for success in uncertain times.

We hope you enjoy the re-visit, and we’ll be back in February with our next edition.

Let’s dive in.

The Burning Platform: Turning a Crisis into Strategic Opportunity

Popular wisdom says you should never waste a good crisis, and we are inclined to agree. Crises can drive strategic transformation. Effective management of a “burning platform” involves both addressing immediate threats and seizing opportunities for long-term change. | Read here

Theory of Change in Practice: Strengthening the Digital Business Case

In project terms, every business case is written with the underpinning assumption that if scope is delivered (cause) then a benefit will be realised (effect). The Theory of Change is a detailed understanding of all the things between cause and effect. | Read here

A Tale of Two Projects: 4 Enablers for Successful Transformation

If you’ve been in the digital transformation game long enough, you’ll come across enough successful and less-than-successful projects that reveal

the complexities and critical success factors that impact major IT projects. A recent analysis of two major transformations showed just how critical it is to have the right enablers in play for a successful outcome. | Read here

Curated.

3 Ways to Make All Your Stakeholders Feel Heard

In an era when stakeholder expectations and interdependencies are increasingly central to success, the ability to navigate these relationships is not just a matter of fairness or optics, it’s a strategic imperative. Nonetheless, some companies choose not to include all stakeholders in important decisions — and they suffer the consequences. | Visit HBR

What’s the Most Impactful Thing You Learned This Year?

HBR asked its readers a question: What’s one thing you learned this year that changed the way you lead? Humility, vulnerability, attentive listening, and the cultivation of supportive relationships, underscoring the value of lifelong learning for effective leadership are just some of the responses. | Visit HBR

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