Thriving Leaders and Teams Creating Thriving Organisations

Organisation Health Specialist Alison Coulter shares principles of good leadership and how thriving teams can be developed and sustained from thriving leaders.

I am still inspired by my first boss, Jenny.?One thing that I remember about her was that she made tea most mornings for our departmental cleaning lady, Vicky.?About 10.30, Jenny’s voice would ring out in the department: ‘Vicky, your tea’s ready!’?

And that still inspires me. Every member of our team felt valued, no one was too important to help out, everyone was caring and willing to serve one another, but also focused on achieving together.?Jenny was kind, but she was not a soft touch – she got in early, she worked hard, she challenged us when our work and attitude were not good enough.?And she also made tea for Vicky, and left a lasting impression on me. She was (and still is!) an excellent leader who created an environment where everyone thrived.????

“For organisations to thrive, I believe that leaders need to believe that teamship is really important.”

One key aspect of thriving organisations are thriving teams.?I am passionate about teams and team performance because most of us work in teams, most things are achieved by teams, and effective team work is essential for successful organisations.?In spite of a growth in thinking about leadership and an acceptance of the importance of good leadership in recent years, there is still much less emphasis on teams and teamship. Part of our 21st century culture is to focus on individuals and their celebrity rather than on teams, which denies the reality of how most of us work. Sir Clive Woodward, former manager of the successful England Rugby team, said “Teamship is just as important as leadership, if not more so”.? For organisations to thrive, I believe that leaders need to believe that teamship is really important.

The definition of team I like to use is ‘a small number of people with complementary skills who are committed to a common purpose, performance goals and approach for which they hold themselves mutually accountable.’

“Teamship is just as important as leadership, if not more so.” - Sir Clive Woodward – Former manager of the English Rugby team.

There are a number of important principles in this definition:

• The people who make up a team are in good relationships with each other
• They need to know and understand what they are doing and how they are doing it
• They need to measure how they are doing and then know what they will do as a result – how will they respond when it works out / doesn’t work out

The essence of what makes a team thrive is in this definition – all three areas need to be working or the team will not thrive.

Another definition of TEAM that is used is ‘Together Everyone Achieves More’, and clearly for many thriving teams this is true.?However, for some teams this is not the case, and many of us have been in teams where a disproportionate amount of time and energy is used up trying to work out how to work together.?In these situations everyone may be wondering if they could achieve more by not being a team!?However, investing time and energy to work with teams, to help them work well together, is a good investment. Thriving teams, with thriving people are what make up thriving organisations where together everyone can achieve more.??

Over the years of my career since I worked for Jenny, I have had the privilege of working with many different leaders and their teams.?And I have learned that good leadership is less about being a hero and more about being a host, as Margaret Wheatley and Simon Walker describe: it is about serving people and creating a culture and environment where others can flourish and thrive: where each person can be most effective in their work.?It is about building highly-effective teams and ensuring impactful relationships, both within organisations and with other teams and organisations.?And it can definitely start by making the tea.

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