Three things you can do to diffuse confrontation or conflict!
Laura Klein - M.ED, BS
Founder | Author | Small Business Advocate| Business Mentor | Speaker | Educator | Healthy Lifestyle Mentor | Success Coach | Business Coach | Master's in Education | Veteran
??Most people avoid confrontation.
??Some people will choose to live with unresolved conflict.
??A few will strive for resolution.
????Here are three things you can do to diffuse confrontation and achieve resolution.
1. Ask the right questions to focus on a solution.
2. Listen first, talk last.
3. Agree on a resolution that all parties can live with.
Which one do you feel is spot on?
#communicationskills #peopleskills #leadershipskills #askquestions#listeningskills #resolveit