The three most important traits of a CEO are...

Our monthly digest to help you digest your coffee ? Take a break from emails, pause the office banter, delay that meeting for a couple of minutes...

Top Tip

Hire your C-Suite wisely ??

Critical senior recruitment commands specialist sourcing strategies and expertise, but how do you choose between the hundreds of executive search firms and talent agencies out there?

Our five step cheat sheet will help you identify, assess, and shortlist the best executive search businesses for your senior hiring project. Download it here.

Ask the Experts

Do you require additional resource in response to the FCA's motor finance commission investigation?

As Marc Ireland , regulatory compliance expert and FCA Skilled Person, discusses in his detailed report on the issue:

"Given the potential volumes of claims that we have debated, it will be interesting to see how firms operationalise and resource up the investigations and remediation assessments that they will need to undertake.

There are numerous stages to this, and it may be that firms can automate certain aspects, such as DSAR handling, broker/dealer agreement reviews, deal identification, customer cohort organisation/filtering, and maybe even some basic decisioning.

There is, however, no doubt that highly skilled and specialist resource will be needed, perhaps to build the automation referenced above, design the actual remediation schemes and unravel the deals (which can be quite complex, as we’ve previously discussed), and make the subjective judgements that certain cases may require."

?? Read more about Marc's take on the resourcing aspect of the motor finance investigation in Section 7 of the report here.

MERJE Meets

What are the main traits that make a good CEO?

"Resilience: It's the single most important thing I've learned. To be able to get up when you are knocked down and balance how you respond to difficult crisis situations is vital.

Leadership: Is it a bit of a cop-out to say this? I don’t think so. It’s important to have the ability to inspire and engage with everyone you meet, even more so than the technical skills or expertise you have at your disposal.

Passion and drive: It would be impossible to do this job without having major get-up-and-go and really caring about what you're doing, the people you’re helping and how."

Kate Davidson MBE , CEO - Dignity Plc

Read the full Q&A with Kate here.

What did you say?

?????

"What can I say, this was the first time in 20 years I had to go job hunting and I was terrified. Until Mandy from MERJE called and within a week I had a role that was practically meant for me. Every step in the process was transparent, seamless and painless, as from start to finish I was supported and encouraged. Can't praise them and her enough."

Feedback received for Mandy Bancroft from a recent Claims Assessor placement

Mandy specialises in entry-level to Team Manager roles across Insurance, including claims handlers, fee earners, underwriters. etc. Give her a call ??

Pet of the Month

This month's pet portrait is Andriana M. 's lovely pup Archie enjoying a brief burst of sunshine ?

Hot Jobs

See all live jobs here.

Thanks for tuning in, we hope you enjoyed your coffee break! See you next month for more of the same ??

If you'd like to discuss your career or hiring needs, get in touch with our expert team here.