Three Features That Make Sales Navigator Worth The Money
Shining a light on Sales Navigator Search capabilities (Photo courtesy Mark Johnston)

Three Features That Make Sales Navigator Worth The Money

?Yes, I agree that I am always harping away about how great Sales Navigator is as a tool for salespeople. But as LinkedIn sure isn’t paying me anything to say this, I am fairly unbiased and as I know Sales Navigator is going to cost you upwards of a thousand bucks a year, you know that I think the ROI is compelling.

Here are three of the features that contribute to that ROI.

Feature #1: Search Filters That Allow For Depth And Breadth?

The key word in talking about search capability in Sales Navigator is “more.”? Sales Navigator has over two dozen additional search filters, including better granularity in geographical searches.?

Let’s start by comparing filters we would use to search for companies on LinkedIn.?

Company Filters on Free LinkedIn:

  • Location
  • Industry
  • Company Size

Additional Company Filters in Sales Navigator:?Aside from the three above,?there are quite a few more. Here are the ones I like:?

  • Senior management changes in the past three months. This is a terrific filter for finding companies where new executives may want to put their stamp on things and may be more open to hearing from new vendors and new options.?
  • Annual revenue
  • Company Headcount Growth (user definable)

Now let’s compare the search filters we can use for looking for individuals.

People search filters on Free LinkedIn include:

  • Connections. Search via first degree connections, second, and third.?
  • Location. Basic geography filter. A lot better than it used to be, this is quite useful now.
  • Current company.
  • Industry
  • Multiple keyword options including first and last names, and job title.?

Additional Sales Navigator people filters include:??

  • Seniority level - CXO, VP, Director, Manager etc.?
  • Function - Engineering, operations, sales, admin etc.

I use the two above in combination a lot in order to find the top execs in different departments.?

  • LinkedIn groups. Search for people who are members of specific groups.

You can send free messages to fellow group members. This is really useful for supplementing your InMail credits for the month.

  • Years at current company
  • Years in current position
  • Job title. Yes, this is also available as a keyword in free LinkedIn, but there is a lot more flexibility in Sales Nav as it will suggest job titles when you start typing.

To be fair, there are a bunch of filters I have never used - schools people went to, profile language, how long ago they became a member of LinkedIn (actually that last one is good for help identifying fake LinkedIn profiles), and so on.

Special after the fact filters: there are five filters that appear after you have run your people search. They are under the heading “Spotlight” in the left hand re-filter column. These include:?

  • Changed jobs in the past 90 days
  • Mentioned in the news in the past 30 days
  • Posted on LinkedIn in the past 30 days
  • Share experience with you
  • Leads that follow your company on LinkedIn

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I make particular use of the first and third ones in this list. As I mentioned above, executives new to their jobs often want to make their mark and shake things up a bit, and can be open to new ideas. Nothing may come of it, but I find these people more approachable. If I have a hundred people in my search results and three of them fall in this category, I am looking at them first.?

Posted in the past 30 days can be an indicator that someone uses LinkedIn on a regular basis.? I will also check these people first. Active members are more likely to see outreach messages.?

A couple other interesting aspects of Search in Sales Navigator:

In the original People search page where all 24 filters are available, as you add filters to your search, Sales Nav will update the number of results for that search on the fly.?

Sales Navigator users have the ability to re-filter search results, in other words, the ability to make endless subtle alterations to their search filters to see what effects these changes can make to results on the fly.

Feature #2: Unlimited Search?

On free LinkedIn, you run the risk - and it’s a big one - of hitting the Commercial Search Limit. If the LinkedIn algorithm “sees” you making multiple searches, LinkedIn will assume you are using search for business purposes and they will want you to pay for that privilege. Once you reach a? certain number of searches - that LinkedIn won’t specify - LinkedIn will cut off your search privileges until they “reset” at the beginning of the next month.?

Sales Navigator users don’t have to worry about any search limits anymore. There are four main benefits to having unlimited search capability:?

1) It makes search forgiving.

You can experiment with different filters and combinations of filters (I do this a lot with Seniority, Function and Job Title). You can make mistakes and hit the “search” button twenty times and you’re okay.?

2) It makes parsing your search results into workable chunks possible.

I will often come perform a search that yields 400 results. I am not going to work through four hundred results in one sitting. So I will subsplit it (for example) by company size, looking at all the results that fall under companies with 51-200 employees, and going back and looking at the results for 201-500 employee companies etc. I have the luxury of doing so because the search limits are gone.?

3) It makes searching flexible.

LinkedIn allows different kinds of searches - people, companies (also referred to by LinkedIn as accounts), events, posts, and hashtags. Unlimited search capability really makes these searches viable. If I am looking for people that use a certain coding language for example, aside from the usual suspects - people and companies - I can also look for that coding language in the aforementioned events, posts and hashtags.?

4) It makes research viable

Researching prospects and companies is one the base tenets I teach my students and clients. All that research I have talked about is made possible from being able to parse through a lot of profiles and company pages without having to cut corners or dial back my research due to limitations imposed on me.

One caveat: I have had people come to me and say that LinkedIn has gone after them and that there is a commercial search limit in Sales Navigator. Invariably further discussion leads to the admission that they are using automated tools that find and look at three hundred profiles an hour. And LinkedIn caught them using tools that break the user agreement.

Feature #3: Saved Searches?

Sales Navigator allows you to save searches which can be a lifesaver. Here are some examples:

  • I have a saved search that I used to find process engineers in parts of Southern California. There were specific counties that I needed to search - seven of them - and saving the search allowed me to go back and review the results later without having to go and select and load all those counties as filters all over again.
  • I had another search that I helped a client with who wanted a list of companies purchasing from China who might want to consider “coming home.” The search mask included specific states, company sizes, functions, a variety of job titles, and a boolean text string. Around twenty individual settings or filters.?
  • I had a steel company looking for construction project managers in a specific city. Sounds simple, doesn’t it? One industry, one title, one city. Except I found that there were a dozen titles, all of which I had to enter. So I saved it just in case. Six months later my customer was so happy with the results that he asked me if I could replicate the search for another city close by. I was very happy to do so.???

A word about Saved Search Alerts:

This is a cute gimmick, but I find it of questionable utility. Once you save a search, you can set Sales Navigator to alert you either weekly or monthly when new people meeting your search criteria are found. It’s actually a good idea, but LinkedIn seems to consider people that have already been part of the search results that make changes to their profile to be “new” results. In my experience, you get a lot of false positives. You go to review your list of new results and find a lot of them are old results.?

There are other Sales Navigator features that I think make it worth the money - saved leads and InMail are definites, things like expanded Who Viewed Your profile and being able to set yourself as Open profiles are nice-to-haves, but being able to really use LinkedIn’s Search capabilities to sort and make sense of the 800 million users? That’s the value.?

The obligatory disclaimer: I do not work for or have any association with LinkedIn, other than being a user who pays them for his Sales Navigator subscription every month. Sales Nav gives me an unfair advantage over free users and I like unfair advantages.

Want more like this? (the newsletter I mean, not the disclaimer) I publish a weekly email newsletter on using LinkedIn effectively for Sales and Marketing. Each newsletter typically contains two to four articles, it’s free, and you can unsubscribe anytime. Here’s a link to the sign up page: https://practicalsmm.com/contact/

Greg Cooper

LinkedIn and Business coach - 99% retired┃Prince's Trust Business Mentor ┃Climate activist ??

2 年

Sales Navigator is an often misunderstood child in the LinkedIn family (almost a teenager). Your article gives great under the bonnet insights as to why for some people it's an essential investment. My favourite "hidden" feature is the ability to search group memberships including groups where you are not a member!

LEANNE Isaacson

AI-Powered LinkedIn & Business Growth Strategist | Director Eastwood Community Centre | Beyond Connections: AI-Driven Strategies for Business Success | AI Consultant for BNI Members | NFP Director | BNI Evolve Adelaide

2 年

As always a detailed and insightful newsletter Bruce… a great reminder of why we use it and some i hadnt thoight about ????????

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Allan M. French

Finance - Accounting - Data Analytics

2 年

Jeez, Bruce, almost every article you post has value to me, or at least I find it interesting to read. THANK YOU for yet another one. I keep wanting to ditch Sales Nav; thanks for pointing out its value. (Now if I could just get my butt in gear and utilize it!)

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Diana S.

International Sales - B2B\B2C | Social Media Manager | Digital Marketing Manager | Brand Strategist | Certified Diamontologist (DCA)

2 年

Bruce Johnston Thank you.

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Great insights Bruce! I've used the unlimited searches a lot. Need to take advantage of Navigator's additional capabilities. I like the updates LinkedIn has done to regular searches - for anyone. Looks a little different, but helps me pinpoint specific info better.

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