Thoughts on Future of Retail: Recommendation-Type AI for Physical Retail
Recommendation-Type AI is a growing trend in the retail industry, aimed at providing customers with personalized shopping experiences. This article presents a basic introduction to Recommendation-Type AI and its applications in physical retail.
One of the primary goals of retailers in the modern age is to understand and anticipate their customers' needs and preferences. Recommendation-Type AI systems use advanced algorithms and machine learning techniques to analyze large amounts of data and make recommendations to customers in real-time. This can help retailers improve the shopping experience and increase customer satisfaction.
“Tell me what to do about this thing”
The system begins to incorporate AI/ML outputs into business workflows. And suggest actions and objects.
For example, Recommendation-Type AI systems can analyze customer purchase history, browsing behavior, and social media activity to recommend products that a customer is likely to be interested in. These recommendations can be based on a variety of factors, including product popularity, customer preferences, and real-time data such as current promotions and discounts.
In addition to improving the customer experience, Recommendation-Type AI also has the potential to help retailers increase sales and revenue. By suggesting products that a customer is more likely to purchase, Recommendation-Type AI systems can help retailers boost conversion rates and drive customer loyalty.
Examples of Recommendation-Type AI in Physical Retail:
? You have a large number of customers. The system suggests products that a customer is likely to be interested in, based on their purchase history, browsing behavior, and social media activity.
? You have a large number of products. The system suggests products that are likely to be popular or sell well in real-time, based on real-time data such as current promotions and discounts.
? You have a large number of products. The system suggests products that complement each other, based on customer purchase history and browsing behavior.
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? You have a large number of products. The system suggests products that are likely to sell well during certain seasons or events, based on historical sales data.
?You think you have 1,000 customers that are about to drop-off. Now what?
?You have 1,000 customers complaining at the same time. What should you do with each of them?
?You have 10,000 highly loyal customers. You want to find another 20,000 that are most likely to become highly loyal as well.
?You want each users on your mobile app to be displayed different content (ads, offers, products) based on their interests.
?You are a purchase manager. You want the system to tell you the optimal quantities for your new orders.
In conclusion, Recommendation-Type #artificialintelligence is a key driver in the future of physical retail. By providing real-time recommendations to customers based on their preferences and behaviors, Recommendation-Type AI systems are helping retailers to create a more personalized shopping experience that drives customer satisfaction and sales. As technology continues to evolve, Recommendation-Type AI will play an increasingly important role in the success of physical retail businesses.
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VP of Sales / North America - Wizaly
1 年Dan, thanks for sharing!