Thought I Would Share This...

I was talking to an agent I know, and the subject of lenders and agents came up. Not criticizing anyone, not pointing fingers, not even saying what is right or wrong, but I thought his view was interesting. His comment was...

"It bothers me that so many agent pick lenders, home warranty companies, inspectors and more based upon what they give to the agent. For instance, I overheard an agent tell a lender "I use (fill in the blank) mortgage company because they pay for all the agents marketing. When did what we as agents get become more important than what is best for the clients?

Not to mention that the client ends up paying for all that marketing in higher lender fees or rates. The checks given out by home warranty companies... our clients pay for those as well. I could go on but you get my point.

The minute you put yourself and your needs ahead of a client, I believe it compromises you and impacts your decision making. I have heard far to many sales people talk about how they made more money from a client, but few ever talk about how they gave up money too help a client.

After 30 plus years in sales I know this... integrity and always putting clients first will pay off in the long run in many ways. Referrals, positive reviews and repeat business matter. Careers are built by doing the right thing... quick checks are made by doing what's best for you.

Would your client be happy if they knew you were recommending vendors based on what they did for you? If you know a lenders fees are higher should you not tell your client that? Would you be happy if a salesperson could have saved you money and chose not to because it made them more? Integrity matters."

His view is not everyone's and again I am not criticizing anyone's business model. But it made me thing and I want to deal with sales people that have my interest at heart, not theirs. So I will always look out for my clients first... that is my promise to everyone who trusts me to help them with their mortgage and to all the agents that refer clients to me.