Those Team Building Exercises Could Damage Your Workplace
Professor Gary Martin FAIM
Chief Executive Officer, AIM WA | Emeritus Professor | Social Trends | Workplace Strategist | Workplace Trend Spotter | Columnist | Director| LinkedIn Top Voice 2018 | Speaker | Content Creator
Paintballing with your colleagues or indoor ‘rock climbing’ on work time might sound fun - but according to a recent article in Forbes magazine, such team building pursuits can actually harm workplace relations.
In the article, US leadership expert Andrew Cave cites a new book by Kate Mercer, co-founder of the UK’s Leaders Lab consultancy.
Entitled A Buzz In the Building: How to Build and Lead a Brilliant Organisation, the book covers a range of areas - with one of them focusing on the effectiveness and usefulness of office team building exercises.
Cave explains how in the book, Mercer questions whether any of these team building exercises actually work – and how after significant research, the answer is often that they do not.
Of course, the aim of such exercises is obvious – they are all about human endurance and the use of group activities to lift morale and foster a team spirit.
However, Mercer says there are four main reasons why team-building exercises often fail:
1. The Learning Gap
According to Mercer, there is a large learning gap between doing outdoor or team-building activities with your colleagues, and working with them back at the office.
Mercer admits there are some useful lessons to be learnt, but in general this does not occur - as it is particularly difficult (without skilled facilitation) for that learning to be applied back in the workplace.
2. The ‘Embarrassment’ Factor
Many people dislike being the centre of attention in role-playing or other team-building activities. This could be because they are unfit, lack confidence, or are simply not sociable enough.
Also, some people fear they will be embarrassed or even humiliated at these events, according to Mercer. She also asserts that some team-building exercises actually increase the distance between workers and their colleagues or employer – instead of bringing them together.
3. Making employees feel patronised
Some employers risk patronising their team members by assuming they need such exercises to motivate them to do a great job. Indeed, by forcing employees to take part in such activities, they run the risk of putting them ‘offside’ - thus creating division between management and staff; rather than building the closer ties they are hoping for.
4. Confusion Between Socialising and Team-Building
Forcing employees to socialise with people they would rather simply see as colleagues can create hostility, not togetherness, says Mercer. It can also produce tensions that prevent teams working well for both customers and stakeholders. Instead, she says, the best team-building activities are those that firms should be promoting anyway - such as devising new strategies for the future, or clarifying employee roles and accountability. Mercer argues this more pragmatic approach not only allows teams to bond - but also ensures more real work is done.
In her book, Mercer asserts that by working together on real tasks, employees take part in ‘experiential learning’.
This, she says, is a proven way for mature adults to learn new skills and behaviour effectively.
And although Mercer encourages social events at work, she does so only with a strong emphasis on voluntary participation.
Mercer maintains there is nothing worse than being ‘forced’ to be sociable - especially if your job is on the line.
In other words, you may have an obligation to work effectively with your colleagues - but it should never be compulsory to socialise with them too.
Professor of Pharmacy at Curtin University
7 年Thanks Gary and others for the comments. I have grappled with "team building" ideas since arriving at Curtin Uni in the midst of major change in 2014. Ms Mercer's comments are consistent with advice I was given back then: "by working together on real tasks, employees take part in experiential learning ... although Mercer encourages social events at work, she does so only with a strong emphasis on voluntary participation. Mercer maintains there is nothing worse than being ‘forced’ to be sociable - especially if your job is on the line". Although there was some 'survivor syndrome' to address at the time of the major change, farewell functions for staff who took voluntary redundancies were collegiate and a great opportunity to say thank you for their contributions. Social functions have been valuable to keep the team ethos strong, as have 'planning meetings' to work on major operational or strategic goals (some of these have been catered events and/or off campus). However, we work in turbulent times and "change" does appear to be as certain as taxes, etc. Does the constant threat/opportunity of change constrain our efforts to build strong teams?
Co-fondatore presso Restore Club
7 年Totally agree!!! To work better as a team in the workplace, type of training activity doesn't matter! I think that composition, visualization and motivation are the ingredients. A team works if IQs are close up to high scores ("learning gap"), if creatives members are balanced with rationals, extroverted with introverted ,("Embarrassment Factor"), if male leadership is pragmatic, if female leadership is not dominant ("Making employees feel patronized"). A team works If each member can view the process, ... both on a kayak or behind the desk. A team works If everyone wants to improve the model ("effective teambuilding, and not socialising").
Associate Professor and Rural Academic Lead, Curtin Medical School, Curtin University
7 年In coaching sessions outside my own organisation, I've heard leaders recount that such activities have intentionally resulted in inappropriate behaviours, such as targeting one person at paint balling, or having someone 'go in to the water' at a kayak event. Many folk just don't like these types of activities and feel compromised and at risk when so far outside their comfort zone.
2022 Mediator of the Year | I save businesses time, energy and money by resolving disputes without costly trials. And I train and coach clients' to build skills and confidence in negotiation and conflict management
7 年I think this just highlights that like any training event, the preparation that is put in is key. If you understand the audience and their needs and requirements then you can design a tailored solution to achieve the goal. As with almost any scenario, relying on a prepackaged, unmodified solution will result in poor outcomes.
Customer Service Keynote Speaker | Educator | Author
7 年Very interesting read! I wonder if there is anything in the article about team building for 'specific' outcomes. For instance, the goal may be to work better as a team, but what if the goal was to have a team culture of internal customer service. I think it's better to focus on the specifics rather than the broad ones.