Thomas Miller Claims Management - We are looking for a Marine Claims Executive

Thomas Miller Claims Management is a unique marine risk management consultancy providing marine claims handling, adjusting and operational support services to its clients in the marine, transport and general commercial business sector. We are looking for a Marine Claims Executive to join our expanding team of marine professionals based here in the UK.

 For further information please see below, check out www.thomasmillerclaims.com or contact us direct.

Overall Objective of Role:

To handle a varied caseload of both liability and property claims.

The requirement is for the provision of an efficient cost-effective claims handling service which meets the needs of the assureds / clients, Thomas Miller Case Load Management requirements and Good Practice Guidelines. 

Specific Responsibilities:

• Competently manage claims and communicate effectively with all relevant stakeholders.
• Investigate, analyse, assess, negotiate and settle claims within operational guidelines.
• Develop productive relations with assureds/clients.
• Engage with internal and external networks as required.
• Develop and manage relationships with suppliers to ensure effective management of claims.
• Deal with all assureds / clients queries effectively to demonstrate visibility, high levels of customer service and empathy. 

Person Specification:

• 3+ years’ experience in a similar role
• Ability to quickly assimilate and implement knowledge
• Strong negotiation skills
• Demonstrable team focus in both face to face and virtual environments
• Able to demonstrate networking and relationship management skills
• Willingness to embrace change
• Enthusiastic and self-motivated
• Well-organised and able to work autonomously