Think You Think Clearly? Think Again
Adapted by bruce Kasanoff from Buster Benson's "4 basic problems cause all the cognitive biases that screw up our judgment"

Think You Think Clearly? Think Again

If you like to talk with pride about how you make "data-driven" decisions, I have bad news for you. If you like to express faith in logic and disciplined analysis, you may want to stop reading now. If you tend to scoff at others who confess to trusting their gut and going with their intuition, turn back while you still have time to preserve comfortable fantasies about the way your brain really works.

Sorry, too late.

Now, I'd like to ask a question of all of you "highly analytical" decision makers:

How do you adjust for the 175 cognitive biases that tend to push all human beings away from rational decisions?

To save time, you don't have to explain to me - or even to yourself - exactly how you compensate for all 175 biases. Since you are a rational, data-driven decision maker, I assume you have memorized all 175 and you have a unique and effective strategy for dealing with each one. But to refresh your memory, please just take a minute and mentally review your strategy for seven of them I've listed here (all taken from this Wikipedia page):

Automation bias: The tendency to depend excessively on automated systems which can lead to erroneous automated information overriding correct decisions.

Confirmation bias: The tendency to search for, interpret, focus on and remember information in a way that confirms one's preconceptions.

Conjunction fallacy: The tendency to assume that specific conditions are more probable than general ones.

Empathy gap: The tendency to underestimate the influence or strength of feelings, in either oneself or others.

Illusory correlation: Inaccurately perceiving a relationship between two unrelated events.

Neglect of probability: The tendency to completely disregard probability when making a decision under uncertainty.

Overconfidence effect: Excessive confidence in one's own answers to questions. For example, for certain types of questions, answers that people rate as "99% certain" turn out to be wrong 40% of the time.

You have compensation strategies for all seven, right? Just like you do for all 175, right?

Wrong. You don't, and neither do I. Perhaps Warren Buffett and Charlie Munger do, but not 99.999% of leaders and professionals.

Cognitive biases impact all human decisions and all human creations. You know that data-driven software you rely on to provide objective answers? It has biases built into it, too. Humans designed and programmed it

Buster Benson did a beautiful job of organizing all these 175 biases into "four qualities of the universe that limit our own intelligence and the intelligence of every other person, collective, organism, machine, alien, or imaginable god." They are:

1. There is too much information for anyone to process

2. There is not enough meaning in raw information

3. There is not enough time to thoroughly consider all information and possibilities

4. There is not enough memory in our brains or computers to store all relevant information

When I looked at this shorter list, one perception immediately occurred to me: coping with these four problems is the fundamental role of intuition.

The people who deride intuition as being too vulnerable to human biases have it all wrong. Intuition is our way of getting to the right answers  despite all our cognitive biases.

Intuition is what allows a scientist, analyst, or strategist to look at an overwhelming amount of data and say... this is what we can ignore for now so that we can focus on these other possibilities. It is an essential skill, given that we lack enough time and memory.

Does this mean that intuition is free from human biases? Of course not. But it is an extremely valuable tool in navigating those biases successfully. Unless, of course, you have 175 proven strategies for coping with each of the 175 cognitive biases. (I'm still waiting...)

***

Along with Amy Blaschka, I recently founded MoreIntuitive.com. It's a free community for professionals who value intuition as an essential form of intelligence. Please join us.

Bruce Kasanoff is a ghostwriter for thought leaders. He is the author of NEVER TELL PEOPLE WHAT YOU DO.

An earlier version of this article originally appeared on Forbes.


Aleksandr Cherkov

Partner, Investor, MB Alekso Namai.

7 年

Industry is the soul of business and the keystone of prosperity.

回复
Gary Campbell

IT/Process Automation and Control Systems

7 年

Great insightful article on exposing 'technical bias'. Intuition combined with experience can be the most powerful tool in your toolbox in solving otherwise very complex issues.

Jasmine Bingham

QI for 1031 Exchanges: Residential, CRE, DSTs. **Opinions are my own. **

7 年

If humans could effectively rein in our "adaptive unconscious," as so eloquently discussed in Malcolm Gladwell's, "Blink," we could unlock the limits to our intelligence.

回复
John Angleman (founders mortgage inc)

Branch Manager at Nationwide Equities Corporation

7 年

The media and Democrates are shaping young adults to believe in the their agenda for America. Progressive politics rewriting the history of the United States.

回复

要查看或添加评论,请登录

社区洞察

其他会员也浏览了