Think Different: Applying Steve Jobs's Marketing Wisdom to HR Strategy

Think Different: Applying Steve Jobs's Marketing Wisdom to HR Strategy

In a famous speech about Apple's marketing strategy, Steve Jobs shared phenomenal insights that we find surprisingly relevant to the world of Human Resources (HR).

Core Principles of Value-Based HR

Jobs emphasized that marketing is about values. How can HR be a values, too?

  • Clarity of Purpose: Define what your organization stands for clearly.
  • Differentiation: Establish what makes your company unique as an employer.
  • Emotional Connection: Create a workplace that resonates with employees' values.
  • Consistency: Ensure your HR practices align with your stated values.
  • Simplicity: Communicate your values in simple, memorable ways.

Ways to Create a Value-Based HR Strategy

Taking inspiration from Jobs's approach, here's how HR can build a value-centric strategy:

  • Define Your Core: Identify the fundamental beliefs that drive your organization.
  • Show, Don't Tell: Demonstrate your values through actions, not just words.
  • Celebrate Passion: Recognize and reward employees who embody your values.
  • Think Long-Term: Invest in your employer brand consistently over time.

Lessons from Apple's Branding for Employer Branding

Jobs's insights on brand management apply equally to employer branding:

  • Stand Out: In a noisy world, make your employer brand memorable and distinct. Attention is the currency.
  • Focus on Feelings: Don't just list benefits; create an emotional connection with potential employees.
  • Invest Wisely: A strong employer brand requires ongoing care and investment.

Strategies to Honor You’re the “Different Ones” (or “Crazy* Ones”)

Jobs celebrated those who "think different." Here's how HR can do the same:

  • Encourage Innovation: Create spaces for unconventional ideas to flourish.
  • Embrace Diversity: Actively seek out and value different perspectives.
  • Reward Risk-Taking: Recognize employees who challenge the status quo.
  • Foster Creativity: Provide resources and time for creative problem-solving.
  • Celebrate Failures: Treat unsuccessful attempts as learning opportunities.
  • Share Success Stories: Highlight employees who've made a difference.

The Power of Purpose: 3 Ways to Align HR with Organizational Values

Jobs believed Apple was about more than making products. Similarly, HR should focus on the bigger picture:

  • Connect to Mission: Ensure every HR initiative ties back to the company's mission.
  • Empower Passion: Create opportunities for employees to pursue meaningful work.
  • Cultivate Change-Makers: Develop programs that nurture employees' ability to make a difference.

Bringing It All Together

The bottom line is this: focusing on values, celebrating people’s uniqueness, and fostering a culture of innovation, truly make a difference.

As Steve Jobs said: "The people who are crazy enough to think they can change the world are the ones who do."

As HR professionals, we have the power to create environments where these "crazy ones" can thrive and push our organizations – and the world – forward.

The "Think Different" approach to HR can transform strategies from merely functional and operational to truly inspirational. We can move beyond traditional HR practices to create workplaces that not only attract and retain top talent but also inspire employees to do the best work of their lives.

In the end, great HR, like great marketing, is about values, passion, and the belief that our work can change the world.?

Disclaimer: A Note on Inclusive Language

In this newsletter, we quote Steve Jobs's use of the phrase "crazy ones" as part of Apple's historic "Think Different" campaign. We acknowledge that this language, while intended to be inspirational in its original context, may be perceived as ableist or insensitive today.

Our use of this quote is solely to accurately represent Jobs's speech and the marketing campaign it inspired. We recognize the importance of using inclusive language that respects all individuals, regardless of their abilities or neurodiversity.

At Hacking HR we advocate for language that is respectful, inclusive, and empowering for all employees. When we reference the "Think Different" campaign or quote Jobs directly, we do so to discuss the underlying message of valuing unique perspectives and innovative thinking, not to endorse potentially problematic language.

We encourage readers to focus on the core message of celebrating diverse thinking and challenging the status quo, while being mindful of using inclusive language in their own communications and HR practices.


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OK Bo?tjan Dolin?ek

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Oksana Day, SHRM-CP

LinkedIn Top Voice | Senior Strategic HR Professional | HR Consultant

1 个月

Insightful post! Definitely something to think about.

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Jon Orozco, MBA, SHRM-SCP. ??

Your Reliable Fractional Chief HR Officer | #LetsTalkHR Blogger & Storyteller ??? | Your Business goals + Strategic HR = ?? & ??Ready to Collaborate? Let's Chat!

1 个月

Hi Hacking! Thank you for sharing.

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Nicholas Q. Shadowens

A.I Writing Evaluator Tier I @ Outlier | HR Management/Strategic Business Administration & Analysis Researcher

1 个月

Just as Steve Jobs’ marketing wisdom transformed Apple, aligning our HR practices with our values can empower us to shape workplaces that resonate with employees and foster innovation. Core Principles of Value-Based HR: Clarity of Purpose: Define and communicate what your organization stands for. Emotional Connection: Build a workplace culture that matches employees’ values. Differentiation: What makes your company a unique employer? Let that shine! By values, passion and innovation HR can go from functional to transformational. That means actively encouraging diversity of thought, celebrating individuality and giving employees a platform to express themselves. The “Think Different” philosophy isn’t just about celebrating the weirdos; it’s about creating an environment where all employees can challenge the norm and drive real change. Let’s not forget the language, either, as we promote these ideas. By having a respectful conversation, we ensure everyone feels valued in the workplace. As we do this, we’re not just shaping HR strategies but our organization's' culture. Let’s connect and share how we can make HR the real driver of success! ?? #HR #Leadership #Innovation #EmployeeEngagement #ValuesDriven

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Scott Drake

Transforming Lives Through Wellbeing Technology, Education and Coaching | Helping Individuals and Companies Thrive | Let's Make Your Life Better Together | Girl Dad | Teacher | U.S. Navy Diver

1 个月

By embracing clarity, emotional connection, and innovation, we can create workplaces that inspire and empower. Let's champion unique perspectives and foster a culture where everyone can thrive.?

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