Things recently read, seen and heard at Qorus - Edition #77

Discover the study, articles, videos, and interviews of this week.

Qorus exclusive content

Unlocking the future: A deep dive into embedded insurance across key sectors

Embedded insurance represents a transformative shift in various sectors, seamlessly integrating insurance into core products and services to enhance customer experiences. Traditionally, insurance transactions were separate from purchases, but embedded insurance breaks this barrier, offering personalized, transparent coverage in real-time. Industries like travel, mobility, health, cybersecurity, and retail are embracing this model, recognizing its value in meeting evolving consumer needs.

Read our digest report here .

Inside the panel: Tomasz Raczyński takes on Qorus Innovation in Insurance Awards

Tomasz Raczyński, Head of the Insurance Department at mBank, will once again serve as one of the judges for the Qorus Innovation in Insurance Awards. He shares insights into current trends in the insurance industry and discusses the innovative projects he anticipates seeing.

Read the full interview here .

Ellis ascends: Intesa Sanpaolo's gold-winning GenAI customer service revolution

Intesa Sanpaolo won a gold award at the Qorus-Accenture Banking Innovation Awards 2023 in the Reimagining the Customer Experience category for 'Ellis: Cognitive AI & GenAI Revolutionize Customer Service’. Cristina Motta, Head of Digital Branch Management at the Territorial Bank Division of Intesa Sanpaolo, tells us about the win and the challenges they faced to make this first step into the world of GenAI.

Read the full interview here .

NewTech Friday: Rubyx – Transforming digital lending for small businesses in Africa?

Rubyx was one of the outstanding fintech startups selected for the 2023 edition of the CATAPULT: Inclusion Africa by the LHOFT. Co-Founder Thomas Carrié tells us about the Senegal-based firm’s mission to address the challenges faced by micro and small enterprises (MSEs) in emerging markets and bridge the gap in digital lending services, by providing a comprehensive lending-as-a-service model to both digital platforms and traditional financial institutions.

Read the full interview here .

Driving digital innovation: Absa Bank Kenya's strategic move towards intelligent banking

Absa Bank Kenya, a leading player listed on the Nairobi Securities Exchange and part of the Absa Group, has embarked on a groundbreaking collaboration to revolutionize its branch network, transforming them into intelligent customer experience centers. Absa Bank Kenya joined forces with Huawei for a cutting-edge Software-Defined Wide Area Network (SD-WAN) solution, overcoming traditional networking limitations.

Read the full article here .

The rise of digital-only providers

Hubert Petka, Global Head of Consumer, Digital, and Segment for data-driven strategic insights provider at RFI Global, shared the results of an international research on fintechs that shows traditional banks are increasingly threatened by digital players.

Watch the video here .

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Curated industry news

MUFG Bank's AI-driven transformation of small business loans in Japan. Learn more here .

Virgin Money launches self-certification scheme for sustainable businesses. Learn more here .

Nubank's Nu Selic Simples: A secure and accessible investment option. Learn more here .

HSBC UK installs first Cash Pod to help with access to cash. Learn more here .

DBS unveils cutting-edge treasures centre for wealth management. Learn more here .

Klarna's Money Story: Empowering smarter spending. Learn more here .

Klarna enters subscription market with Klarna Plus launch in the US. Learn more here .

Descartes expands globally and introduces parametric cyber risk solution in France. Learn more here .

Goboony and Swiss Re's iptiQ launch tailored insurance solution for motorhome owners. Learn more here .

Bolttech Insurance and FWD launch MyTravel, a "Cancel for Any Reason" travel coverage. Learn more here .

Curative Insurance expands member benefits with Galleri test for multi-cancer early detection. Learn more here .

WTW launches first-ever coral reef insurance policy in Fiji. Learn more here .