Things recently read, seen, and heard at Qorus - Edition #7

Dear readers, as august is coming to an end it is the occasion to discover or re-discover the best of this month's news on Qorus and the industry!

Here is a recap of what not to miss on Qorus in August:

Banking Innovation of the Month: Swipe by Banque Centrale Populaire

Qorus-Accenture’s Banking Innovation of the Month award for August goes to Swipe, Morocco’s first banking offer, especially for teenagers.

Read the full article here.

Qorus SME Banking Community announces its Advisory Committee

Qorus SME Banking Community marked two years of existence in March 2022, and to date it brings together almost 150 senior executives in charge of SME banking from all over the world. Together, they share insights and exchange best practices through series of content initiatives, events and collaboration opportunities. These help individual SME banking leaders to make right decisions at the right time and bring their solutions faster to the market.

Read the full article here.

Maximizing digital banking engagement

A Jim Marous report made in collaboration with Inofsys Finacle.

Our research shows that leading financial institutions are moving quickly to build a competitive advantage around the collection and use of data for delivering stronger value exchanges across the customer lifecycle. This includes real-time alerts, customized offers, relevant content, and a customer-centric approach that de-emphasizes traditional product sales models.

Download the report here.

Analysis of EBA's view on ESG risks management

An exclusive report by TNP Consultants

Credit institutions and investment firms are compelled to address ESG risks in an all-inclusive manner when incorporating them into their risk business strategies and building them into their management frameworks. This process includes adjusting business and risk strategies and corresponding risk appetite statements, making sure roles and responsibilities are fully transparent throughout all three lines of defense.

Download the report here.

Customers expect banks and insurance to join the fight against climate change

In collaboration with Kantar, a French polling institute, Wavestone conducted a survey to measure French people's awareness of climate change, their expectations of financial industry involvement in environmental issues, and their knowledge of sustainable financial products. A total 300 respondents took part in this survey.?The results are clear: the French, whatever their age and socio-professional category, feel concerned about climate change, with more than 80% of them considering it a major issue.?

Read the full article here.

The great transformation of retail banking in Africa: Nedbank

International speaker and all-round digital pro, Josephine Baliah Coelho, Executive of Data Commercialization at Nedbank, lives by the mantra ‘To be more digital, we must be more human’. Having extensive experience in the digital and retail sectors, she is dedicated to using creativity to deliver relevant experiences and shared value in a rapidly changing digital landscape.?She shares her experience and vision in this interview conducted for a Qorus-Sopra Banking Software/Axway study on digital transformation in African banks that will be published in the second half of 2022.

Read the full interview here.

Value loop : What banks can learn from fintechs about capturing value

Value loop approaches have helped fintechs around the world convert initial growth into sustainable long-term value by lowering costs, diversifying revenues, and promoting customer engagement and loyalty. Starling and Revolut in the UK, N26 in Germany, Chime in the U.S., and South Korea’s KakaoBank all initially limited their product sets. After scaling up, they turned their attention to winning customer trust and, eventually, increasing wallet shares.

Read the full article here.

Commerzbank: Open banking comes with far more opportunities than PSD2 has outlined

Christoph Berentzen is Head of API & Open Banking at Commerzbank. He tells Qorus about the German’s bank strategy and achievements in terms of open banking and API.

Read the full interview here.

NewTech Friday: finmarie – Europe's first financial platform for women, by women

Leitha Matz is Co-Founder & CPO of finmarie, a fintech that is providing financial education for women and self-determination in planning their financial futures.

Read the full interview here.

Here is a recap of the best industry news in august:

SME Banking

Mashreq moves beyond banking with the launch of Mashreq Business Banking Value Added Services. Learn more here.

Virgin Money launches Marketplace – a new online service for small businesses. Learn more here.

Digital distribution

FWD Group partners with dacadoo to announce omne, a new app set to change the way people feel about insurance. Learn more here.

Allianz Direct launches partnership with CHECK24. Learn more here.

USAA Life partners with Human API to transform life insurance buying process. Learn more here.

Physical distribution

CaixaBank boosts the number of locations at risk of financial exclusion served by its mobile branches by 45%. Learn more here.

ESG

DBS Hong Kong launches LiveBetter to lead customers to a sustainable future. Learn more here.

Cybersecurity

HSBC UK: Fraud app to help protect more customers from scammers. Learn more here.

Santander launches Cyber Heroes, an interactive cybersecurity training available to anyone. Learn more here.