Things recently read, seen, and heard at Qorus - Edition #10

Discover the article and interviews of this week.

Qorus exclusive

Hyper-personalization in the life and health insurance industry

In this video flash briefing, Peter Ohnemus explores what the FIHR framework is, how it’s hyper-personalization could change people’s lives, the new opportunities that are being created across industries, and why insurers and life and health services providers need to pay attention to it.

Learn more here.

Wealth management: Embracing next-gen behavior analytics

In the wake of the COVID-19 pandemic, leading wealth firms witnessed accelerated customer embrace of digital channels, increased consumption of direct-to-customer services, and rising use of self-service tools, digital marketing, and engagement platforms. Now it is time for firms to further elevate the digital foundation by designing behavioral interventions, sifting through a deluge of new data to generate actionable behavioral insights. An article by Kuldeep Shrimali and Avinash Patil at Tata Consultancy Services.

Read the full article here.

How bank COOs can unlock value at scale and speed with zero operations

COOs are under pressure to make operational activity faster, cheaper, safer and more sustainable. As most COOs are accountable for technology, they are critical to the future success of the bank. Andy Gillard at EY tells Qorus the four aspects of transformation on which COOs should increase their focus.

Read the full article here.

5 innovative cyber insurance products for SMEs

As digital risks evolve, so must insurance offerings. Several insurers have developed cyber insurance coverage that specifically caters to the needs of SMEs.

Read the full article here.

ESG – The political risk market takes on its biggest challenge yet

ESG presents huge opportunities, but also challenges, for the political risk and credit insurance market, according to Caroline Tran, Product Leader Europe, Political Risk, Credit & Bond (PRCB) at AXA XL.

Read the full article here.

NewTech Friday: Credi2 – Offering a white label BNPL solution

Christian C. Waldheim is the Co-CEO of Credi2. He tells us more about this German fintech startup and its banking-as-a-service platform that allow banks and other companies to luanch a Buy Now Pay Later (BNPL) solution within weeks.

Read the full interview here.

?

Curated industry news

DBS partners with The Sandbox to launch ‘DBS BetterWorld’ to demonstrate how the metaverse can be used as a force for good. Learn more here.

Westpac expands banking app with new tools as 84% of Australians look to budget better. Westpac has announced it has started the rollout of several new features in the Westpac app to provide customers with personal finance insights, new budgeting tools and the ability to track and categorize expenses. Learn more here.

Industry-first UOB SME app to help companies tap data-driven insights and seize growth opportunities. Learn more here.

Lexington Insurance launches middle market casualty group, expanding coverage to SMEs. Learn more here.

ING refocuses its innovative approach, bringing initiatives closer to customers. Learn more here.

Marsh launches world’s first insurance facility for green and blue hydrogen project risks. Learn more here.

Morgan Health announces new investment in LetsGetChecked, expanding access to at-home health care. Learn more here.