Things to consider before you outsource app development
Abhishek P.
Cyber Infrastructure | Strategic Planner | Technology Company - USA, Singapore, India
Outsourcing as we know has come up as one of the most popular techniques for business expansion. Outsourcing surely brings every business a long list of perks including – getting the right expertise, growing business capability without overhead expansion, getting services delivered in a lesser time and with the same or higher quality. But, there are some basics that every business needs to come in mind before you outsource custom mobile app development services to an outsourcing service provider.
Here are the things you need to consider before you outsource app development:
Experience and Brand Reputation of The Outsourcing Service Provider You Choose
The first thing when you choose a custom software development company for outsourcing your app development requirements is taking a look at the experience and the brand reputation of the service provider. You need to check how many years the service provider or the outsourcing partner has been into business and how many years he has worked on relevant requirements like yours. Another thing would be checking that how many clients he has worked for with similar projects, or has he worked for clients in similar domain.
Take a look at the portfolio and the relevant case studies of the outsourcing partner you choose as it would help you understand the solution building expertise that they deliver. You also need to check for the various testimonials and client feedbacks from the previous clients to make sure that you are choosing the right partner and he is trusted and dedicated. Good feedbacks means that the company delivers optimum client delight.
The Team You Get for Your App Development Requirements
Another most important consideration you need to make while opting for outsourced customer service or outsourcing your app development requirements to a custom mobile app development company is the team of resources that will work for you. You need to ask the service provider that the team that works for you is inhouse team or they are temporary hired resources by them based on your custom app development requirements. You need to make sure that if they are hiring temporary resources for your requirements or project they are experts and certified at their work. With this, it should meet your budget parameters and the time taken in hiring a team of temporary app developers meet your timeline parameters or not.
Expertise of The Resources Who Work for You
One of the most important parameters you need to check is the expertise of the developers who work on your app development requirements. You need to make sure that the resources who work for you have the necessary certification required in the field. With this, you need to check that the team or the individual developers who will be serving you have previously worked on requirements similar to yours, or have worked for clients in the same domain.
They need to know how things work in your domain and understand the project scope so that the app produced by the custom software development company so that the app produced doesn’t just meet the functionality requirements but is engaging and interactive enough to meet the result-oriented parameters. Which would help in making the app a success. For this, you yourself need to do an initial research on the project scope of you app idea, so that you could discuss your requirements clearly with the app development outsourcing service provider you choose.
Project Management Procedure and Communication Channel Followed
No one can deny that while you hire outsourced customer services or outsource your custom mobile app development requirements offshore the communication channel need to be very transparent as well as seamless. With this, you need to understand the project management procedure that your outsourcing partner follows so as to maintain a seamless flow of the project and match it with your expectations. You need to know if there would be an individual team who would dedicatedly work on your project. With this, you need to ask if the team could work along with your project management procedures that you follow in your company.
The company you hire for your outsourcing requirements should offer you the flexibility you desire in the project management methods followed. With this, you need to ask the company if they assign you a single point of contact to make sure that all the communication goes seamless on your end as well the major part of the management takes place at the company’s side. You need to ask for the reporting format the company follows and the amount of transparency they offer during the time of project or app development. Generally, professional outsourcing companies follow a transparent communication channel and project development procedure.
Read the blog- Must have tools for app startups before and after app development
Security and Credibility Parameters
You as an outsourcing sponsor are disclosing your critical company information and password secrets to another business and therefore you need to take the security parameters into consideration. You need to ask the company or the outsourcing service provider if they follow string Non-Disclosure Agreement that says they cannot disclose your information to any other person or company outside the organisation. With this, you need to check for the authorised access parameters they follow within the company so that the data or information is shared with only the authorised employees and staff.
On the credibility part, you need to check what are the data security parameters the outsourcing app development company follows. With this, you need to make sure that the company pays special attention towards data recovery parameters as well. In the case of hardware fracture, the company should have a backup of your data so as the data isn’t lost.
Payment Model Followed by The Company
One critical aspect that you should have in your mind before hiring an offshore custom software development company is that the payment model and the engagement model the company follows. Many outsourcing companies follows three types of engagement models including – ‘the fixed price model’ where you pay a fixed price that is decided and approved before the execution of the project, ‘the monthly price model’ where you need to pay the company price for an ongoing project on a monthly basis based on the payment invoice submitted, ‘the wallet model’ in this model the outsourcing company can directly transfer the money in the wallet and maintain this wallet for each set milestone so to make the development start as fast as possible.
Another thing you need to ask the custom mobile app development company you hire is that if they are flexible with some small modifications in the payment model along the course of development. With this, you need to get confirmation on how many feedbacks a company offer and does the company provide any post development support.
Above are some points that will surely help you in hiring the right custom software development services provider for your business. Further, if you are searching for a credible IT solutions provider who could deliver you the best of app development solutions, CIS can be a great choice for your business.