There's a new sheriff in town for BNPL
Buy Now Pay Later (BNPL) has become increasingly popular in recent years, offering consumers a way to spread the cost of purchases over time without incurring immediate expenses. However, with this growth has come controversy surrounding the need for regulation of the industry. In our latest blog post, we explore arguments for and against BNPL as regulators around the globe look at ways to regulate the sector which has garnered a reputation for being somewhat of the ‘Wild West’ of the financial sector.
Top Feature of the Which50 Platform
The DocUpload feature in Which50 gives organisations the ability to use webforms to collect documents from their members. With this solution, members can submit documents such as ID documents, utility bills for proof of address, and even selfies. The files are collected in the Which50 File Manager, and can be labelled for easy integration back into your existing workflows and systems.
Listen to our 'Which50 Works' Podcast to learn how our Which50 platform can transform your customer engagement journeys and bridge the gap in your digital transformation.
Case Study - Energy Australia
2-Way SMS to Collect Consent to E-Billing
Energy Australia (EA) was looking to migrate customers from receiving their bills in paper form, and to take up email billing. The solution consisted of 3 sign up SMS campaigns, and 2 follow up SMS campaigns for customers with invalid email addresses. The responses were automatically transferred back to EA and applied on the corresponding accounts.
The results were clear:
- Sent out ~860k text messages over a series of months
- Over 55,000 customers switched to eBills
- At an estimated ￡1/$1/€1 per postal bill – saving of >50,000 per month for monthly bills
Which50 Solution Showcase
Debt and Collections Management
As prices continue to rise across all sectors, many customers are finding it hard to pay bills. Through our unique web-based customer communications platform Which50, you can engage sensitively and effectively with your customers to encourage payment where possible. This will increase the chances of payment by giving your customer a better digital experience while also enhancing internal operations. To learn more about the Which50 platform can support your Debt and Collections Management, click here.
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