There's more to 'user experience'

Kanika Bhatia Kanika Bhatia

Kanika Bhatia

Digital Content and Strategy | Personalisation | Digital Sales Experience | Digital Innovation

发布日期: 2016年4月11日
+ 关注

User experience is more than just what your customers feel when they use your product/services.

It actually is the amalgamation of great design, smart technology and seamless business processes that create an effective and efficient user experience.

要查看或添加评论，请登录

Kanika Bhatia的更多文章

  • How do you talk to your customers?
    2017年1月22日

    How do you talk to your customers?

    Companies work a lot on recreating and refreshing their 'tone of voice' for customers? What do customers prefer? Do…

  • Consistency on your website goes beyond 'words'
    2016年10月5日

    Consistency on your website goes beyond 'words'

    When it comes to maintaining consistency on a website, our mind jumps straight to words – e.g.

    1 条评论
  • Don't make your websites device first, make them device free
    2016年9月25日

    Don't make your websites device first, make them device free

    Technology keeps changing and so do customers preferences, mental models and behaviour. That's what makes the job of us…

  • Content strategy defined without industry jargon
    2016年6月29日

    Content strategy defined without industry jargon

    Could defining content strategy without using industry jargon be so difficult? Let's see if we can pull this off! What…

    2 条评论
  • Digital transformation
    2016年4月5日

    Digital transformation

    Digital transformation – the term is becoming more and more common each passing day! It’s hitting every industry. Every…

    1 条评论
  • What defines digital content strategy?
    2016年1月19日

    What defines digital content strategy?

    You’ll find different definitions for what digital content strategy means highlighting planning, governance and…

  • Adaptive content
    2016年1月11日

    Adaptive content

    A stakeholder once asked me during one of my presentations what ‘adaptive content’ meant. I know the term is very…

    1 条评论

社区洞察

其他会员也浏览了