Thank you Mr Bezos
In a letter to shareholders in 2007 Jeff Bezos made a bold statement about why Amazon wouldn't be moving in to the physical retailing of grocery products:
"The potential size of a network of physical stores is exciting. However: we don’t know how to do it with low capital and high returns; physical-world retailing is a cagey and ancient business that’s already well served; and we don’t have any ideas for how to build a physical world store experience that’s meaningfully differentiated for customers,"
Well that all changed yesterday with the launch of Amazon Go...Boom!
With a swipe of a QR code the grocery retailing world has been gazumped.
Imagine walking in to a grocery store...
You swipe your phone on entering...you pick up your shopping...and just leave the store
- No queue's
- No tills
- No hassle
Sounds like a dream doesn’t it, well amazon have made it a reality.
I can already see the queues forming online behind swathes of grocery retailing exec's booking business class air tickets to Seattle for next spring's launch.
Staggering that it's taken an online company to transform the grocery bricks & mortar world…it's a game changer, just like Tesco.com was in 2000.
Do you reckon they'll run them or sell the technology to the retailers?
Leadership Talent Solutions for Food & Drink?Executive Search?Organisational Design?Executive Coaching?The Mentors Club?Host of The Leader Insights Series Podcast ??
8 å¹´Great concept, however won't British people miss queuing?? ha ha
A cashless society as the future? I think a lot has to be done to shore up digital fraud and on line security as we wander the streets using phones to (and ultimately a chip in the finger?) shop. But then again I love going to buy groceries and the till experience is a good barometer to how much the store is interested in my custom. Plus I want to squeeze my avocados myself.