Thanal : Delivering Welfare Schemes to Citizens
Sanju Pazhankannur
Product Designer | IoT & AI | Design Systems | Data-Driven UX | Interaction Design | UI/UX Design | B2B | User-Centered Design
Thanal is a mobile app and web technology platform that works on the delivery of government welfare scheme information to citizens.
Many a time, government scheme benefits do not reach the intended beneficiaries simply because they don’t know about them. This is what prompted us, to develop a tech-enabled welfare scheme app, Thanal, in 2018 to try and bridge this information gap.
The simple solution: Thanal is a mobile app and web technology platform that works on the delivery of scheme benefits to citizens. The app can work even without internet connectivity and gauges a candidate’s eligibility for government scheme by asking 7 to 10 questions.
Defining a civic problem: The issue of social injustice, fuelled by unawareness of government welfare information among disadvantaged communities.
Social workers, public servants, and government staff also may access welfare scheme data on their phone during meetings and discussions with citizens, and advise them directly. ‘Thanal’ is also experimenting with speech-to-text models to make the application more accessible. This will be helpful for visually impaired and those not well versed with using mobile app.
Thanal App can be downloaded from Google Play Store.
ISB | Northwestern
6 年Chandramohan T N