Tell Us, Excelus #1 - The Secret

Metrics for Business Agility Transformation (part 1)

Many COO and CIO clients have told me over the years that they want their organization to become more agile. “We need…

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How do we measure “productivity” of knowledge work?

Over the years, I’ve seen differences in the way my clients view the term “productivity.” I always referred to…

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Put a fork in it, already!

OK, I really thought that when I wrote this article, we had skewered the concept of “2-speed IT.” But nooooooo… as…

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For Product Owners: Value Points vs Story Points

The other day I replied to what I thought was a very astute question from LinkedIN member Pamela Sawusch, M.S.

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2-speed IT is Dead: Agile for Services is the New Normal

Seven years ago, enterprise CIOs got the memo that all the cool kids were becoming agile. Not only that, but their…

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Optimizing the Services Factory at IBM

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HBR Response: Both/And Leadership

My friend and accomplished IT leader Tom LaPlante shared this HBR article, and he commented that “Consistency at the…

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Why so many M&A deals REALLY go wrong

Sorry, but I simply must call BS on this HBR article. In YACS (Yet Another Crystal ball Strategy), the authors wax…

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Digital Transformation Fail Whale

My friend Colin Osburn asked some provocative questions in a lively discussion thread here. Thanks to a shocking…

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How to not totally screw up your SAP Project

SAP projects are strewn with the bones of delivery leaders who simply did not understand the labyrinth they were…

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